Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome clients, manage waiting times, and assist with daily boutique operations.
- Company: Join Cartier, a luxury brand known for its creativity and commitment to diversity.
- Benefits: Enjoy a supportive environment with opportunities for personal and professional growth.
- Why this job: Be part of a unique team that values individuality and delivers excellence in luxury.
- Qualifications: Experience in client service preferred; excellent communication skills required.
- Other info: This is a 12-month fixed-term contract at Selfridges.
The predicted salary is between 24000 - 36000 £ per year.
London, LND, GB
Fixed Term
The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.
HOW WILL YOU MAKE AN IMPACT?
As an Ambassador of the Maison, you will be responsible for the welcoming of clients, manages waiting time and ensures that they are being taken care of in the most efficient manner. You will also assist the Sales Associates during a sale and participates to daily boutique operations.
WHAT WILL BE YOUR MISSION?
Client Welcoming and Waiting Time Management
- Upholds the Cartier image by always maintaining professional demeanour
- Provides a consistent excellent client experience by providing the highest degree of courtesy and professionalism
- Welcomes and greets the client upon arrival in the boutique and/or boutique area
- Manage client waiting times, direct the clients towards a waiting area and ensures that the client is being taken care of by a member of the Hospitality team (if relevant).
- Provides information and storytelling about the Maison and the boutique
- Ensures the client flow is smooth within the boutique
- Coordinates between Sales Associates and Stock Admin/Cashier/Voituriers, etc.
- Gift wrapping and management of the packaging area
- Accompanies the clients to the door upon departure
- Assists with Care Service duties (bringing pieces, etc.) without handling with payments
- Ensures the overall boutique environment is impeccable
- Respects all group, Maison and boutique policies, procedures and guidelines
- Support with stock inventories, price labelling
- Participates to the set up and breakdowns at opening and closing of the boutique
- Participates to the implementation of Visual Merchandising guidelines
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
- Experience in client service role (within the luxury industry is preferred)
- Excellent communication and interpersonal skills
- Ability to take initiatives and be adaptable
- Strong team player
- Fluent in English (additional languages are a plus)
WHAT DO WE OFFER?
At Cartier, we are proud to employ talents from diverse backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.
WHO ARE WE?
As a place where singularity thrives together, we value the uniqueness of our people, and we see the results of what we do because we are on the journey together. We recognize the richness diversity brings and we embrace a workplace where those differences can be leveraged.
We offer exciting opportunities to gain experience professionally and personally in a supportive environment which in turn inspires the Cartier creations that become icons in the world of luxury.
We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.
Quite simply, Cartier is a place like no other. Welcome to our Maison!
YOUR JOURNEY WITH US:
We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:
- Initial screening call with Richemont Talent Team
Richemont owns several of the world\’s leading companies in the field of luxury goods, with particular strengths in
jewellery, watches and writing instruments. Cartier joined the Group in 1988.
#J-18808-Ljbffr
Boutique Assistant, Selfridges (12 month FTC) employer: Richemont
Contact Detail:
Richemont Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Boutique Assistant, Selfridges (12 month FTC)
✨Tip Number 1
Familiarise yourself with Cartier's brand values and history. Understanding the Maison's heritage will help you engage with clients and provide them with insightful storytelling, which is crucial for a Boutique Assistant.
✨Tip Number 2
Practice your communication skills, especially in a luxury context. Role-play scenarios where you welcome clients or manage waiting times to ensure you can maintain a professional demeanour under pressure.
✨Tip Number 3
Network with current or former employees of Cartier or similar luxury brands. They can provide valuable insights into the company culture and expectations, which can help you stand out during interviews.
✨Tip Number 4
Demonstrate your adaptability and teamwork skills by preparing examples from your past experiences. Be ready to discuss how you've successfully collaborated with others in a fast-paced environment, as this is key for daily boutique operations.
We think you need these skills to ace Boutique Assistant, Selfridges (12 month FTC)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Boutique Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury retail and client service. Mention specific experiences that demonstrate your ability to provide excellent customer care and maintain a professional demeanour.
Highlight Relevant Experience: In your CV, emphasise any previous roles in client service, especially within the luxury sector. Use bullet points to clearly outline your achievements and responsibilities that relate to the job description.
Showcase Communication Skills: Since excellent communication is crucial for this role, ensure your application reflects your interpersonal skills. Consider including examples of how you've successfully interacted with clients or worked as part of a team.
How to prepare for a job interview at Richemont
✨Showcase Your Client Service Skills
As a Boutique Assistant, your ability to provide excellent client service is crucial. Be prepared to share specific examples from your past experiences where you successfully managed client interactions, especially in high-pressure situations.
✨Demonstrate Your Knowledge of the Brand
Familiarise yourself with Cartier's history, values, and product offerings. During the interview, express your passion for the brand and how you can embody its image as an ambassador, ensuring clients feel valued and welcomed.
✨Emphasise Teamwork and Adaptability
Highlight your experience working in teams and your ability to adapt to changing situations. Discuss how you can coordinate effectively with Sales Associates and other team members to ensure a smooth client experience.
✨Prepare Questions for Your Interviewers
Engage your interviewers by preparing thoughtful questions about the boutique's operations and culture. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
