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For Companies At a Glance
- Tasks: Assist in delivering exceptional customer service and support sales activities in a luxury retail environment.
- Company: Join the prestigious Van Cleef & Arpels, known for its rich heritage and creativity.
- Benefits: Career development opportunities, immersive training, and a chance to work with passionate experts.
- Why this job: Be part of a dynamic team and contribute to the enchanting world of High Jewellery.
- Qualifications: Experience in retail or luxury service, strong communication skills, and a passion for customer service.
- Other info: Flexible hours including weekends, with a focus on personal growth and operational excellence.
The predicted salary is between 28800 - 43200 £ per year.
Are you a good match?
Do you have previous experience in retail, particularly in the field of luxury or the service sector (hospitality, tourism)?
Do you have the ability to work in a fast-paced and dynamic retail environment?
Are you a confident communicator with a passion for personalised customer service?
Do you strive for excellence and demonstrate a high attention to detail?
Do you have good operational skills and a strong learning agility?
Are you a proactive person with a collaborative team spirit?
Do you have an interest in High Jewellery?
Are you available to work department store retail hours, including weekends?
What are we expecting from you?
Assisting Sales Associates during the selling ceremony and presentation
Processing the sale, including payment procedures and gift wrapping
Supporting the sales team in their daily clientelling activities
Acting as a true brand ambassador for the Maison and upholding the in-store client journey
Ensuring development of knowledge and skills through self-training
Reviewing and implementing efficiencies to back-office areas, whilst contributing to a variety of operational tasks and abiding by procedures
Enhancing expertise of digital tools across sales, CRM, stock, omnichannel and back office
More than a role…. We recruit for a career!
By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed into our enchanting world with trainings on our history, our know-how and our creations.
The recruitment process
Send your application online.
If your profile matches our search, you will be contacted by our Talent Acquisition team for an interview. Along the recruitment process you will meet the Boutique Director and HR Business Partner. Otherwise, you will receive an email to inform you that your application has not been successful.
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Boutique Assistant - Harrods 1 employer: Richemont
Contact Detail:
Richemont Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Boutique Assistant - Harrods 1
✨Tip Number 1
Get to know the brand inside out! Dive into Van Cleef & Arpels' history, values, and products. This knowledge will not only impress during interviews but also help you connect with the team and customers.
✨Tip Number 2
Practice your communication skills! Role-play common customer scenarios with friends or family. Being a confident communicator is key in luxury retail, so let’s make sure you shine when it counts!
✨Tip Number 3
Show off your passion for high jewellery! Whether it's through social media or personal projects, demonstrate your enthusiasm and knowledge about the industry. It’ll set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Van Cleef & Arpels. Let’s get you that interview!
We think you need these skills to ace Boutique Assistant - Harrods 1
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury and high jewellery shine through. We want to see that you’re not just looking for a job, but that you genuinely care about the products and the experience you’ll provide to customers.
Tailor Your Experience: Make sure to highlight any previous retail or service sector experience, especially in luxury environments. We’re keen on seeing how your background aligns with our values and the role, so don’t hold back on those relevant details!
Communicate Clearly: As a confident communicator, your written application should reflect that. Use clear and concise language, and don’t forget to showcase your attention to detail. This is your chance to impress us with your communication skills right from the start!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly, and it shows you’re serious about joining our enchanting world at Van Cleef & Arpels!
How to prepare for a job interview at Richemont
✨Know Your Maison
Before your interview, dive deep into the history and values of Van Cleef & Arpels. Familiarise yourself with their iconic pieces and the craftsmanship behind them. This knowledge will not only impress your interviewers but also show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your previous retail or service experience that highlight your ability to provide personalised customer service. Think about times when you went above and beyond for a customer, as this aligns perfectly with the high standards expected in luxury retail.
✨Demonstrate Team Spirit
Since collaboration is key in this role, be ready to discuss how you've worked effectively within a team. Share specific instances where you contributed to a team goal or supported colleagues, showcasing your proactive attitude and collaborative spirit.
✨Ask Insightful Questions
At the end of your interview, don’t shy away from asking questions. Inquire about the training process, opportunities for career development, or how the team collaborates on new projects. This shows your enthusiasm for the role and your desire to grow within the Maison.
