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For Companies At a Glance
- Tasks: Support sales and CRM initiatives, manage stock coordination, and enhance client engagement.
- Company: Join Richemont, a leader in luxury with a rich heritage in craftsmanship.
- Benefits: Gain valuable experience in luxury retail and develop your professional skills.
- Other info: 6-month internship starting May/June 2026 with excellent networking opportunities.
- Why this job: Be part of a prestigious Maison and contribute to innovative projects in luxury watchmaking.
- Qualifications: Strong MS Office skills, analytical mindset, and passion for luxury retail.
The predicted salary is between 20000 - 30000 £ per year.
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
YOUR ROLE
We are seeking a Vacheron Constantin Sales & CRM Coordinator to join our UK Commercial team, playing a pivotal role in driving our omnichannel strategy. You will be instrumental in ensuring smooth sales and stock coordination, managing operational tasks for our network doors, and leading CRM initiatives to enhance client value and business development. This position acts as a strategic link between our UK operations and Geneva Headquarters, offering a comprehensive understanding of the luxury retail landscape. Please note, this is a 6 month internship ideally starting May/June 2026.
PLAYING YOUR PART
- You will analyse our CRM database, supporting the planning and execution of targeted emailing campaigns, newsletters, and automated customer journeys, whilst segmenting databases for personalised communications.
- You will also provide crucial support for CRM initiatives, including client reactivation and reallocation.
- Furthermore, you will assist boutique teams with operations, manage various tools, and contribute to the roll-out of new retail projects, fostering strong relationships with retailers.
- Your responsibilities will extend to efficiently handling stock enquiries, managing and dispatching stock orders via SAP, and coordinating stock transfers.
- You will also oversee the correct implementation of visual merchandising animation kits and act as the primary contact for permanent display and accessory enquiries.
- Finally, you will support the commercial team with presentations and lead the organisation of ad hoc projects and team activities.
WHAT WILL MAKE YOU SUCCESSFUL?
Success in this role will require:
- Strong competence in MS Office, particularly Excel, with SAP knowledge being a plus
- Demonstrated strong analytical skills
- Excellent organisational abilities
- Effective interpersonal and communication skills to build strong relationships
- A passionate, proactive, and enthusiastic approach, coupled with an agile learning mindset
- The ability to multitask effectively and prioritise in a dynamic environment
- Previous experience in luxury retail desirable
Vacheron Constantin celebrates 270 years as the world’s oldest watchmaker in continuous production since 1755. Headquartered in Geneva, Switzerland, we operate a global retail network of nearly 200 points of sale across 36 countries. Every member of our exceptional global community of watchmakers, artisans and dedicated professionals share a common devotion to our exceptional heritage and a passion to trailblaze an even brighter future. If this sparks your imagination, we welcome your application.
Sales & CRM Coordinator in London employer: Richemont UK
Contact Detail:
Richemont UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & CRM Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Richemont on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching Vacheron Constantin's latest projects and values. Show us that you’re not just interested in the role but also passionate about the brand and its heritage.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in CRM and sales coordination can directly contribute to Richemont’s success. We want to see your enthusiasm and how you can play your part.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Sales & CRM Coordinator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Sales & CRM Coordinator role. Highlight any relevant experience in luxury retail and your analytical skills, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the luxury sector and how you can contribute to our team. Be sure to mention specific examples of your previous work that relate to the job description.
Showcase Your Skills: We want to see your proficiency in MS Office, especially Excel. If you have experience with SAP, don’t forget to mention it! Include any projects or tasks where you've demonstrated strong organisational and analytical skills.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application!
How to prepare for a job interview at Richemont UK
✨Know Your Luxury Retail Landscape
Before the interview, dive deep into the luxury retail sector, especially focusing on Vacheron Constantin and its unique heritage. Understanding their values and how they differentiate themselves in the market will show your genuine interest and help you connect your experiences to their mission.
✨Showcase Your Analytical Skills
Since the role involves analysing CRM databases and executing targeted campaigns, be prepared to discuss your analytical skills. Bring examples of how you've used data to drive decisions or improve processes in previous roles, especially if you have experience with Excel or SAP.
✨Demonstrate Your Organisational Abilities
This position requires excellent organisational skills. Think of specific instances where you successfully managed multiple tasks or projects simultaneously. Highlight your ability to prioritise effectively in a fast-paced environment, as this will resonate well with the team.
✨Emphasise Your Interpersonal Skills
Building strong relationships is key in this role. Prepare to share examples of how you've fostered connections in past positions, particularly in customer-facing roles. Show your enthusiasm for collaboration and how you can contribute to a highly connected community.