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- Tasks: Maximise sales of unique jewellery pieces and provide exceptional customer experiences.
- Company: Join Van Cleef & Arpels, a prestigious High Jewelry Maison with a rich heritage.
- Benefits: Career development opportunities, immersive training, and a creative work environment.
- Other info: Dynamic role with opportunities for personal growth and creativity.
- Why this job: Be part of a diverse team and contribute to an enchanting luxury experience.
- Qualifications: Experience in fine jewellery sales and strong client relationship skills preferred.
The predicted salary is between 30000 - 40000 £ per year.
Who are we? A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. We are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.
What are we expecting from you? As a front line representative of our high jewellery maison, you will be responsible for maximizing the sales of all our unique and beautiful pieces. You will also be accountable for ensuring each client receives an exceptional experience in line with our Van Cleef & Arpels values.
- Achieve present sales objectives and targets
- Develop network and clientele
- Attend social functions within the community to generate new clientele; invite current and prospective clients to in-store events
- Set up window displays and in-store displays each morning; assure displays are broken down each evening and products are stored in the safe nightly
- Provide excellent customer service. Follow up on after sales service/ follow repair process from start to finish
- Implement policies and procedures established by the company, i.e. security policy, consignment, after sales service, valuation request, Human Resources policies, etc.
- Educate clients on Van Cleef & Arpels' quality standards and product line
- Maintain the aesthetic quality of the store
Are you a good match? Previous experience in selling fine jewellery or high-end luxury product is preferred. Strong understanding of clienteling. Excellent computer skills. Strong attention to detail with the ability to handle multiple tasks simultaneously. Ability to establish and maintain effective relationships with customers and gain their trust and respect.
More than a role…. We recruit for a career! By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed into our enchanting world with trainings on our history, our know-how and our creations.
The recruitment process... Send your application online. If your profile matches our search, you will be contacted by our Talent Acquisition team for an interview. Along the recruitment process you will meet the Retail Director and HR Business Partner. Otherwise, you will receive an email to inform you that your application has not been successful.
Sales Associate - Selfridges in London employer: Richemont UK
Contact Detail:
Richemont UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Selfridges in London
✨Tip Number 1
Network like a pro! Attend events and social functions where you can meet potential clients and industry insiders. The more connections you make, the better your chances of landing that Sales Associate role at Van Cleef & Arpels.
✨Tip Number 2
Show off your passion for high jewellery! When you get the chance to chat with recruiters or during interviews, let your enthusiasm shine through. Talk about your favourite pieces and what makes them special to you.
✨Tip Number 3
Prepare for those interviews by researching the brand's history and values. Knowing about Van Cleef & Arpels' heritage will help you connect with the team and show that you're genuinely interested in being part of their enchanting world.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our Maison and ready to contribute to our exceptional customer experience.
We think you need these skills to ace Sales Associate - Selfridges in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for high jewellery shine through! We want to see that you’re genuinely excited about the opportunity to work with us at Van Cleef & Arpels.
Tailor Your CV: Make sure your CV highlights relevant experience in selling fine jewellery or luxury products. We love seeing how your background aligns with our values and the role, so don’t hold back!
Craft a Personal Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for our Maison. Share your story, your skills, and how you can contribute to creating exceptional client experiences.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and get the ball rolling on your journey with Van Cleef & Arpels!
How to prepare for a job interview at Richemont UK
✨Know Your Product
Before your interview, dive deep into the world of Van Cleef & Arpels. Familiarise yourself with their unique pieces, history, and craftsmanship. This knowledge will not only impress your interviewers but also show your genuine interest in the brand.
✨Showcase Your Clienteling Skills
Prepare examples from your past experiences where you successfully built relationships with clients. Highlight how you maintained those connections and provided exceptional service, as this aligns perfectly with the expectations for a Sales Associate.
✨Dress to Impress
Given the luxury nature of the role, your appearance matters. Dress elegantly and professionally to reflect the brand's high standards. This will demonstrate your understanding of the luxury market and your commitment to representing the Maison.
✨Ask Insightful Questions
During the interview, don’t hesitate to ask questions about the company culture, training opportunities, and how they embrace diversity. This shows that you’re not just interested in the job, but also in being part of their community and contributing to their values.