At a Glance
- Tasks: Welcome clients, showcase Montblanc's heritage, and deliver exceptional customer experiences.
- Company: Join a prestigious brand known for luxury and craftsmanship.
- Benefits: Competitive pay, dynamic work environment, and opportunities for personal growth.
- Other info: Join a supportive team that values diversity and personal initiative.
- Why this job: Be a brand ambassador and build lasting relationships with diverse clients.
- Qualifications: Experience in customer service and strong communication skills required.
The predicted salary is between 22000 - 26000 £ per year.
As a brand ambassador for Montblanc, you are responsible for welcoming clients to the boutique, introducing them to the heritage of our Maison and ultimately setting an exemplary standard of customer experience and level of performance. A key focus for the team is CRM activity and cultivating a loyal client base for both the brand and boutique. It is vital that this individual is proactive about nurturing genuine customer relationships and developing a successful client book. KPI’s and sales targets are of the utmost significance.
Having the ability to work both individually and as a team will be of high importance when trying to achieve sales within a highly competitive retail environment. We require individuals who are passionate and curious about our Maison; reflecting the Montblanc attitude and acting as a brand ambassador every day.
You will play an essential part in the smooth running of our boutique and seamless customer journey. With this responsibility in mind, you will need to have an authentic approach with clients and demonstrate strong communication skills. We are looking for individuals who are naturally proactive and take initiative. Often our boutiques are extremely busy environments, so having the ability to remain calm under pressure is key.
It is vital that this individual has previous experience dealing with clients from an array of backgrounds and cultures, in order to support the internationally diverse customer base. The existing team would welcome a co-operative colleague, who contributes in all daily operations and additional projects. A second language would be advantageous.
Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential:
- We value freedom, collegiality, loyalty, and solidarity.
- We foster empathy, curiosity, courage, humility, and integrity.
- We care for the world we live in.
We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:
- 1st Stage – After your application has been selected, our recruitment team will reach out to you to conduct an introductory call.
- 2nd Stage – Interview with Hiring Manager.
- 3rd Stage – Interview with Brand Director.
Sales Associate - Bicester employer: Richemont Iberia SL
Montblanc is an exceptional employer that champions a vibrant and inclusive work culture, where diversity is celebrated and individual potential is nurtured. As a Sales Associate in our Bicester boutique, you will enjoy opportunities for personal growth while being part of a dynamic team dedicated to delivering unparalleled customer experiences. With a focus on collaboration and a commitment to excellence, Montblanc offers a rewarding environment for those passionate about luxury retail and client relationships.
