Richemont Iberia SL UK is seeking a Customer Contact Team Leader to oversee inbound and outbound communications for Richemont Customer Service in the UK. You will lead a team, manage workload, and support resolving complex cases across our luxury product range.
You will collaborate with back office and technical teams, engage with B2B customers and regional stakeholders, and ensure adherence to brand policies while driving continuous service improvements.
#J-18808-LjbffrB2B Luxury Customer Contact Team Lead - Repairs employer: Richemont Iberia SL
At Watchfinder, we pride ourselves on fostering a collaborative and inclusive work environment where every team member can thrive. As an FP&A Analyst, you'll not only play a crucial role in our financial planning team but also have the opportunity to engage with diverse international entities, enhancing your professional growth. With a strong emphasis on personal development and a culture that values open communication, you'll find that your contributions are recognised and rewarded, making Watchfinder an exceptional place to build your career.