At a Glance
- Tasks: Engage with customers face-to-face to resolve utility debts and create tailored repayment solutions.
- Company: Join a fast-growing organisation committed to outstanding customer service.
- Benefits: Competitive salary, car allowance, performance bonus, and supportive work environment.
- Other info: Opportunity for career growth in a collaborative team.
- Why this job: Make a real difference in people's lives while developing your skills in a dynamic role.
- Qualifications: Proactive attitude and strong communication skills are essential.
The predicted salary is between 25000 - 30044 £ per year.
Are you ready to play a key role in delivering outstanding service to both clients and customers within a fast-growing organisation?
Due to continued company growth, we are seeking a proactive and detail-oriented Debt Resolution Officer to join our expanding team.
This is an excellent opportunity for someone who enjoys working in a supportive, fast-paced environment and is committed to achieving positive outcomes for customers.
Salary: £34,000 plus £6,000 car allowance plus performance bonus Primary Purpose of Role The Debt Resolution Officer represents Richburns by delivering face-to-face debt resolution services for utility company clients.
The role involves visiting customers to resolve outstanding gas and/or electricity balances through constructive conversations and tailored repayment solutions.
The Debt Resolution Officer works collaboratively with customers to understand their circumstances and agree fair, sustainable outcomes, while maintaining high standards of customer care, compliance, and brand representation using our market-leading technology.
Key Responsibilities Duties The role involves visiting customer premises to engage face-to-face, assess individual circumstances, gather relevant information, and agree appropriate repayment or resolution options for gas and/or electricity accounts.
You’ll ...
Debt Resolution Officer in Surrey employer: Richburns Ltd
Richburns is an exceptional employer that prioritises employee well-being and professional growth within a dynamic and supportive work culture. As a Debt Resolution Officer, you will benefit from competitive compensation, including a generous car allowance and performance bonuses, while working in a fast-paced environment that values collaboration and customer care. With opportunities for personal development and the chance to make a meaningful impact on clients' lives, Richburns stands out as a rewarding place to build your career.
