Richburns Ltd. is seeking a Customer Contact Collections Operative based in the Nottingham office. The role focuses on telephone-based, customer-facing support to resolve overdue utility bills and arrears, and to assist field agents with payment plans and customer payments.
You will work in a busy contact centre, with KPI targets and a rotation pattern, ensuring high-quality service and accurate CRM updates across calls and accounts.
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Arrears Collections & Customer Care Agent in Essex employer: Richburns Ltd
Richburns is an exceptional employer that prioritises employee development and a supportive work culture, making it an ideal place for those looking to make a meaningful impact in the financial sector. Located in Nottingham, our team enjoys a collaborative environment with flexible working hours and opportunities for growth, ensuring that every member can thrive while helping customers navigate their financial challenges. Join us to be part of a dedicated team where your contributions truly matter.
