Café Team Member – Growth, Benefits & Customer Excellence

Café Team Member – Growth, Benefits & Customer Excellence

Full-Time 20925 - 22900 £ / year (est.) No working from home possible
Richardsons Leisure

At a Glance

  • Tasks: Prepare delicious drinks and food while providing top-notch customer service.
  • Company: Join Richardsons Leisure at our vibrant new Marina Café.
  • Benefits: Earn £10.06 per hour, rising to £11.00, plus health cash plan and discounts.
  • Other info: Enjoy personal development training and grow your career with us.
  • Why this job: Be part of a friendly team and create memorable experiences for visitors.
  • Qualifications: A positive attitude and great customer service skills are essential.

The predicted salary is between 20925 - 22900 £ per year.

Richardsons Leisure is seeking enthusiastic Café Team Members to join our new Marina Café in Stalham Green. You will be responsible for preparing hot and cold beverages, including speciality coffee, food preparation, and general duties such as cleaning and operating the till.

This role demands a positive approach and excellent customer service skills to provide friendly hospitality to our visitors.

Pay starts at £10.06 per hour, increasing to £11.00 per hour from 27 March 2023.

Benefits include a BUPA Health Cash Plan, discounts on holidays and treatments, as well as opportunities for personal development training.

Café Team Member – Growth, Benefits & Customer Excellence employer: Richardsons Leisure

Richardsons Leisure is an excellent employer that values its Café Team Members by offering competitive pay, starting at £10.06 per hour and increasing to £11.00, alongside a comprehensive BUPA Health Cash Plan and discounts on holidays and treatments. Our supportive work culture fosters personal development through training opportunities, ensuring that every team member can grow and thrive in a friendly environment dedicated to customer excellence.

Richardsons Leisure

Contact Details:

Richardsons Leisure Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Café Team Member – Growth, Benefits & Customer Excellence

Tip Number 1

Get to know the café vibe! Before your interview, pop by the Marina Café and soak in the atmosphere. This will help you understand what they value in customer service and give you a chance to chat with current team members.

Tip Number 2

Show off your passion for coffee and food! When you’re chatting with the hiring team, share your favourite drinks or dishes. This not only shows your enthusiasm but also helps you connect with them on a personal level.

Tip Number 3

Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or provide excellent service. Role-playing with a friend can help you feel more confident when it’s your turn to shine.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.

We think you need these skills to ace Café Team Member – Growth, Benefits & Customer Excellence

Customer Service Skills
Food Preparation
Beverage Preparation
Speciality Coffee Knowledge
Till Operation
Cleaning Skills
Positive Attitude

Some tips for your application 🫡

Show Your Enthusiasm:When you're writing your application, let your passion for customer service shine through! We want to see that you're excited about joining our team and making a difference in our café.

Highlight Relevant Experience:Make sure to mention any previous experience you have in hospitality or customer service. We love seeing how your skills can contribute to our friendly atmosphere at the Marina Café!

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff!

Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and get you one step closer to joining our fantastic team.

How to prepare for a job interview at Richardsons Leisure

Know Your Coffee

Familiarise yourself with different types of coffee and beverages that the café might serve. Being able to discuss your favourite drinks or even suggest a new one can show your passion for the role and impress the interviewers.

Show Off Your Customer Service Skills

Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer, as this will demonstrate your positive approach and ability to create a friendly atmosphere.

Be Ready for Practical Questions

Expect questions about food preparation and hygiene standards. Brush up on basic food safety practices and be ready to discuss how you would handle specific situations, like a busy shift or a difficult customer.

Highlight Your Team Spirit

This role is all about teamwork, so be prepared to talk about your experiences working in a team. Share stories that showcase your ability to collaborate and support your colleagues, which is essential for creating a great café environment.