At a Glance
- Tasks: Coordinate operations, manage schedules, and provide top-notch customer service.
- Company: Growing contractor in the East Midlands with a supportive team culture.
- Benefits: Competitive salary, office-based role, and opportunities for career growth.
- Other info: Office-based role in central Derby, Monday to Friday.
- Why this job: Join a dynamic team and make a difference in social housing.
- Qualifications: Experience in planning/scheduling and strong customer service skills.
The predicted salary is between 30000 - 30000 £ per year.
Social Housing Coordinator (Planner / Scheduler) in Derby, £28,000 - £32,000 (DOE) + Benefits.
Do you have previous planner/scheduling experience? Have you worked for a Council/Local Authority/Contractor?
We are currently working with a growing Contractor in the East Midlands who are now seeking an additional Coordinator within their Customer Services Team. This is an office-based role so you must be able to get to central Derby. Monday – Friday.
- Answering incoming calls and handling enquiries
- Providing excellent customer service both face-to-face and over the phone
- General office administration duties
- Booking jobs onto the internal system
- Supporting the scheduling of Engineers/Maintenance Operatives
- Assisting with day-to-day coordination of office activities
To be successful in this role, you will need:
- Strong customer service skills
- Good administration and organisational ability
- Confident communication skills
- A proactive and positive attitude
- Good geographical awareness (advantageous for scheduling)
Richardson Recruit Ltd are an equal opportunities business. If you do not hear from us within the next 5 working days, please take this as you have not been successful on this occasion. Due to the volume of applications, it is not possible to contact everyone.
Operations Coordinator in Derby employer: Richardson Recruit
Join a dynamic and supportive team as an Operations Coordinator in the heart of Derby, where your contributions will directly impact the community through effective scheduling and customer service. Our company fosters a collaborative work culture, offering excellent benefits and opportunities for professional growth, ensuring that you thrive both personally and in your career. With a focus on employee development and a commitment to providing meaningful services, we are dedicated to making a positive difference in the lives of those we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Coordinator in Derby
✨Tip Number 1
Get to know the company! Research their values and recent projects. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since this role involves a lot of customer interaction, try role-playing common scenarios with a friend or family member. This will boost your confidence and help you articulate your thoughts clearly.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local industry events. Building relationships can give you insider info about the company and might even lead to a referral.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Operations Coordinator in Derby
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Coordinator role. Highlight any planner or scheduling experience you have, especially if it’s in a similar environment like a Council or Local Authority.
Show Off Your Customer Service Skills:Since this role involves a lot of customer interaction, don’t forget to showcase your strong customer service skills. Share examples of how you've provided excellent service in previous roles.
Be Organised and Clear:When writing your application, keep it organised and clear. Use bullet points for key achievements and make sure your contact details are easy to find. We love a well-structured application!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Richardson Recruit
✨Know Your Stuff
Make sure you brush up on your planner and scheduling experience. Be ready to discuss specific examples of how you've successfully managed schedules or coordinated activities in previous roles, especially if you've worked with councils or contractors.
✨Customer Service is Key
Since this role involves a lot of customer interaction, prepare to showcase your strong customer service skills. Think of scenarios where you’ve gone above and beyond for a customer and be ready to share those stories.
✨Get Organised
Demonstrate your organisational abilities by bringing a well-structured portfolio or notes to the interview. This could include examples of your administrative work or any systems you've used to keep things running smoothly.
✨Show Your Proactive Attitude
Employers love a positive attitude! Prepare to discuss how you tackle challenges head-on and provide examples of times when you took the initiative to improve processes or solve problems in your previous roles.
