At a Glance
- Tasks: Lead a vibrant team, ensuring exceptional customer service and smooth pub operations.
- Company: A beloved dog-friendly pub at the heart of the community since 1923.
- Benefits: Free meals, weekly pay, 28 days holiday, and generous discounts.
- Other info: Access to career development and training opportunities.
- Why this job: Join a passionate team and make a real impact in a welcoming environment.
- Qualifications: Customer service skills and a passion for hospitality.
The predicted salary is between 22000 - 26000 £ per year.
Our dog-friendly pub is proud to have been the heart of the community since 1923, where our neighbourhood comes together to enjoy everything our pub has to offer. From guest ales to craft beers, our team is on hand to pull you the perfect pint. Not to mention our impressive collection of fine wines and premium spirits. Our nostalgic menu will transport you back to when the entire family was gathered around enjoying mum’s home-cooked meal and a classic Roly Poly for dessert!
What We Offer Our Supervisors:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Supervisor:
As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Supervisor in London employer: Richard the First
Join our dog-friendly pub, a cherished community hub since 1923, where we pride ourselves on exceptional service and a warm atmosphere. As a Supervisor, you'll benefit from a supportive work culture that prioritises employee growth through training and development opportunities, alongside perks like free meals, weekly pay, and generous discounts. With a commitment to fostering a passionate team, we ensure that your career in hospitality flourishes in a vibrant and rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in London
✨Tip Number 1
Get to know the pub culture! Spend some time in our dog-friendly pub, chat with the staff and customers, and soak up the atmosphere. This will not only help you understand what we value but also give you a chance to show your passion for the role.
✨Tip Number 2
Network like a pro! Connect with current employees on social media or at local events. Building relationships can give you insider info about the job and might even lead to a recommendation when you apply through our website.
✨Tip Number 3
Show off your customer service skills! During interviews or informal chats, share stories that highlight your ability to connect with customers and handle tricky situations. We love hearing about how you’ve made someone’s day better!
✨Tip Number 4
Be proactive! If you see an opportunity to improve something in the pub, mention it during your conversations. This shows us you’re already thinking like a Supervisor and are committed to making our pub even better.
We think you need these skills to ace Supervisor in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! We want to see how much you care about delivering exceptional customer service and creating a welcoming atmosphere.
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience that matches the Supervisor role. Mention any previous roles where you've trained others or led a team, as this is key for us!
Be Authentic:Don’t be afraid to show your personality in your application. We’re looking for someone who can build rapport with both customers and the team, so let us see the real you!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Richard the First
✨Know the Pub Inside Out
Before your interview, make sure you’re familiar with the pub's history, menu, and offerings. Being able to chat about the guest ales, craft beers, and nostalgic dishes will show your passion for the role and the establishment.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond to create a memorable experience for customers, as this is key for a Supervisor role.
✨Demonstrate Leadership Qualities
As a Supervisor, you'll need to lead shifts effectively. Be ready to discuss your experience in training and developing team members, and how you’ve handled challenges in a leadership capacity.
✨Express Your Commitment to Hospitality
Let them know why you’re passionate about a career in hospitality. Share your long-term goals and how you see yourself growing within the company, highlighting your enthusiasm for ongoing development and training opportunities.
