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- Tasks: Join our team to support IT operations and help employees with tech issues.
- Company: Be part of a dynamic European LNG Trading business in London.
- Benefits: Enjoy opportunities for growth, learning, and a collaborative work environment.
- Why this job: This role offers hands-on experience in IT and a chance to make an impact.
- Qualifications: 2+ years in IT support; familiarity with Microsoft systems and scripting is a plus.
- Other info: Ideal for tech-savvy individuals eager to develop their skills in a thriving industry.
The predicted salary is between 28800 - 43200 £ per year.
Our client is an exciting and growing European LNG Trading business situated in the heart of London. Due to continued growth, they are looking to add an IT administrator to the team. The successful candidate will be given the opportunity to grow and develop.
KEY RESPONSIBILITIES:- Employee Onboarding and Off-Boarding: Set up and deactivate user accounts, email access, and hardware provisioning in coordination with HR and department managers.
- User Support: Provide first-level support for employees experiencing hardware, software, or access-related issues across various platforms.
- IT Hardware Management: Assist in the acquisition, configuration, deployment, and maintenance of laptops, monitors, networking devices, and other IT equipment.
- Software Distribution: Assist in the deployment and updating of software applications and operating system images across company devices using standard tools and processes.
- Network Administration: Support basic network administration tasks such as monitoring network health, troubleshooting connectivity issues, managing user access, and assisting with configuration of routers, switches, and VPNs.
- License and Subscription Management: Track and manage software subscriptions and licenses to ensure compliance and cost-efficiency.
- ETRM System Development Support: Assist the IT Administrator in the development and maintenance of the Energy Trading and Risk Management (ETRM) system, collaborating with internal stakeholders and developers to enhance system functionality.
- Automation of Tasks: Assist the IT Administrator in identifying opportunities to automate repetitive tasks and help implement basic scripts or tools to improve efficiency and reduce manual work.
- 2+ years of experience in an IT support or administration role.
- Demonstrated practical expertise in Microsoft operating systems and applications.
- Exposure to scripting languages (e.g., VBA, Python) is desirable.
- Knowledge of ETRM systems is an asset but not required.
Contact Detail:
RICHARD JAMES RECRUITMENT SPECIALISTS LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior IT Support Administrator
✨Tip Number 1
Familiarise yourself with the specific IT tools and software mentioned in the job description, such as Microsoft operating systems and applications. Having hands-on experience or even completing relevant online courses can give you a significant edge during the interview.
✨Tip Number 2
Brush up on your troubleshooting skills, especially for hardware and software issues. Practising common scenarios that users face can help you demonstrate your problem-solving abilities effectively when discussing your experience.
✨Tip Number 3
If you have any experience with scripting languages like VBA or Python, be prepared to discuss how you've used them to automate tasks. Even if your experience is limited, showing enthusiasm for learning and applying these skills can impress potential employers.
✨Tip Number 4
Network with professionals in the IT support field, especially those who work in similar industries. Engaging with them on platforms like LinkedIn can provide insights into the role and may even lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Junior IT Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support or administration. Emphasise any specific skills related to Microsoft operating systems, user support, and hardware management that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your experience with user support and any exposure to scripting languages, as well as your willingness to learn and grow within the position.
Highlight Relevant Skills: In your application, clearly outline your technical skills, especially those related to network administration and software distribution. If you have experience with ETRM systems or automation, be sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in an IT support role.
How to prepare for a job interview at RICHARD JAMES RECRUITMENT SPECIALISTS LTD
✨Showcase Your Technical Skills
Make sure to highlight your experience with Microsoft operating systems and applications during the interview. Be prepared to discuss specific examples of how you've used these skills in previous roles, as this will demonstrate your practical expertise.
✨Prepare for User Support Scenarios
Since the role involves providing first-level support, think of common hardware and software issues you’ve resolved in the past. Practising how you would explain your troubleshooting process can help you articulate your problem-solving skills effectively.
✨Familiarise Yourself with ETRM Systems
Even though knowledge of ETRM systems is not required, having a basic understanding can set you apart from other candidates. Research what ETRM systems are and be ready to discuss how you could contribute to their development and maintenance.
✨Demonstrate Your Willingness to Learn
This position offers growth opportunities, so express your eagerness to learn and develop new skills, especially in areas like scripting or automation. Share any relevant experiences where you took the initiative to learn something new that benefited your team.
