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- Tasks: Coordinate communication and manage work orders for field engineers on weekends.
- Company: Join a dynamic team delivering top-notch facilities management across the UK.
- Benefits: Enjoy a competitive salary, company pension, and life assurance.
- Why this job: Be part of a supportive team that values your input and fosters growth.
- Qualifications: Proficient in Word, Excel, and Outlook with strong communication skills.
- Other info: Flexible weekend hours perfect for students looking to gain experience.
The predicted salary is between 36000 - 60000 £ per year.
Our team of engineers, operations staff, project managers and compliance specialists are trained to start with our clients’ individual needs and work outwards from there. Our experts have extensive experience of advising and leading FM contracts and projects in both the public and private sectors and across industries. Our team is based throughout the UK – meaning you’re never too far from the help you need.
Working hours are Saturday - Sunday 8.00am - 8.00pm.
Responsibilities:- Communication and issue of work orders to field based engineers either via our electronic job issue system or telephone as required.
- Liaise between customer and operations management to ensure smooth operational delivery.
- Co-ordinate and manage tasks to ensure maintenance delivery within allotted budget and timescales.
- Good working knowledge of computer packages; Word, Excel and Outlook.
- Excellent telephone skills and manner.
- Effective communication skills both oral and written.
- Experience working independently, on own initiative, and as part of a team.
- Salary depending on experience.
- Company Pension.
- Life assurance.
Service Coordinator (Out of Hours) employer: Richard Irvin
Contact Detail:
Richard Irvin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator (Out of Hours)
✨Tip Number 1
Familiarise yourself with our electronic job issue system. Understanding how it works will not only help you in the role but also show us that you're proactive and ready to hit the ground running.
✨Tip Number 2
Brush up on your communication skills, especially over the phone. Since you'll be liaising between customers and operations management, being clear and concise is key to ensuring smooth operational delivery.
✨Tip Number 3
Demonstrate your ability to work independently as well as part of a team. Think of examples from your past experiences where you've successfully managed tasks on your own and collaborated effectively with others.
✨Tip Number 4
Showcase your organisational skills. As a Service Coordinator, managing multiple tasks within budget and timescales is crucial, so be prepared to discuss how you prioritise and manage your workload.
We think you need these skills to ace Service Coordinator (Out of Hours)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Service Coordinator. Emphasise your communication skills, ability to manage tasks, and any experience in facilities management.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the job description. Mention your understanding of the role's requirements, such as coordinating between customers and operations management, and provide examples of how you've successfully managed similar tasks in the past.
Highlight Technical Skills: Since the role requires good working knowledge of computer packages like Word, Excel, and Outlook, make sure to mention your proficiency in these tools. You could include specific examples of how you've used them in previous roles.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Service Coordinator role.
How to prepare for a job interview at Richard Irvin
✨Showcase Your Communication Skills
As a Service Coordinator, effective communication is key. Be prepared to demonstrate your ability to communicate clearly and professionally, both verbally and in writing. You might be asked to role-play a scenario where you need to liaise between customers and engineers, so practice articulating your thoughts succinctly.
✨Familiarise Yourself with Relevant Software
Since the role requires a good working knowledge of computer packages like Word, Excel, and Outlook, make sure you're comfortable using these tools. You could be asked about how you've used them in previous roles, so think of specific examples that highlight your proficiency.
✨Demonstrate Problem-Solving Abilities
The job involves coordinating tasks and managing issues that arise. Prepare to discuss past experiences where you've successfully resolved problems or managed crises. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Highlight Your Teamwork and Independence
This position requires both independent work and collaboration with a team. Be ready to share examples of how you've thrived in both settings. Discuss times when you took initiative on your own as well as instances where you worked closely with others to achieve a common goal.
