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- Tasks: Coordinate service visits and manage communication between clients and engineers.
- Company: Join Richard Irvin, part of the innovative RSK Group, dedicated to creating smarter environments.
- Benefits: Enjoy a competitive salary, pension, life assurance, and flexible working arrangements.
- Why this job: Make a real impact in a supportive team while developing your career in facilities management.
- Qualifications: Strong computer skills and excellent communication abilities are essential.
- Other info: Embrace diversity and grow in a dynamic workplace that values your contributions.
The predicted salary is between 28800 - 43200 £ per year.
Richard Irvin, an RSK Group company, are recruiting for a Service Coordinator to join the team based in Inverness, UK. This is a full-time, permanent position.
Our team of engineers, operations staff, project managers and compliance specialists are trained to start with our clients’ individual needs and work outwards from there. Our experts have extensive experience of advising and leading FM contracts and projects in both the public and private sectors and across industries. Our team is based throughout the UK – meaning you’re never too far from the help you need.
Responsibilities:
- Using PPM planner to create scheduled service visits for our own Mobile Engineers and sub-contractors to meet customer expectations and company objectives.
- Request RAMS for subcontractor visits.
- Appropriate notification of planned appointments to customers/clients as per maintenance schedule/contract requirements.
- Communication and issue of work orders to field based engineers either via our electronic job issue system or telephone as required.
- Liaise between customer and operations management to ensure smooth operational delivery.
- Co-ordinate and manage tasks to ensure maintenance delivery within allotted budget and timescales.
Qualifications and Experience:
- Good working knowledge of computer packages; Word, Excel and Outlook.
- Excellent telephone skills and manner.
- Effective communication skills both oral and written.
- Experience working within a multi-discipline office environment.
- Experience working independently, on own initiative, and as part of a team.
Salary and Benefits:
- Salary depending on experience.
- Company Pension.
- Life assurance.
We are committed to fostering an inclusive workplace that welcomes individuals from all backgrounds, experiences, and perspectives. We firmly believe that embracing and celebrating the diversity in our workforce makes us a stronger and more innovative company.
By providing workplace adjustments, we make it easier for people to confidently explore and pursue our career opportunities and recognise that flexibility is key to fostering a dynamic and thriving workplace. Many of our office-based positions benefit from a flexible working arrangement, allowing our team members to achieve a balance between professional and personal commitments.
We actively encourage applications from candidates of all genders, races, ethnicities, ages, neurotypes, religions or beliefs, sexual orientations, and those with disabilities.
If you’re passionate about making a difference, join us as we work together to build a brighter, more equitable, and sustainable future for all.
Service Coordinator employer: Richard Irvin
Contact Detail:
Richard Irvin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their projects and how your skills can contribute. This shows you're genuinely interested and ready to hit the ground running!
✨Tip Number 3
Practice your communication skills! Whether it's over the phone or face-to-face, being clear and confident can make all the difference. Role-play with a friend or use online resources to sharpen your skills.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at Richard Irvin and contributing to our mission.
We think you need these skills to ace Service Coordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Service Coordinator role. Highlight your relevant experience and skills that match the job description, especially your communication and organisational abilities.
Showcase Your Skills: Don’t forget to mention your proficiency with computer packages like Word, Excel, and Outlook. We love seeing candidates who can demonstrate effective use of these tools in their previous roles.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and structure your thoughts logically. This will help us see your communication skills right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Richard Irvin
✨Know the Company Inside Out
Before your interview, take some time to research Richard Irvin and the RSK Group. Understand their values, services, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Service Coordinator, effective communication is key. Prepare examples of how you've successfully liaised between teams or clients in the past. Practising clear and concise responses will demonstrate your ability to communicate well under pressure.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to manage tasks. Think of specific situations where you had to coordinate multiple priorities or resolve conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and expectations for the Service Coordinator role. This shows you're engaged and helps you determine if the company is the right fit for you.
