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- Tasks: Provide clerical support, welcome visitors, and manage bookings for UHI House.
- Company: Join Richard Irvin, part of the innovative RSK Group, dedicated to creating smarter spaces.
- Benefits: Enjoy a competitive salary, flexible working, and great perks like gym discounts and mental health support.
- Why this job: Be part of a team that values your growth and makes a real impact in diverse sectors.
- Qualifications: SVQ level 3 in Customer Service or equivalent experience; strong admin skills required.
- Other info: Inclusive workplace with opportunities for career development and a supportive culture.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
Richard Irvin an RSK Group company are recruiting for an Administrator/Receptionist to join the team based in Inverness, UK. This is a full-time, permanent position. There will be occasional cover required on weekends.
Our team of engineers, operations staff, project managers and compliance specialists are trained to start with our clients’ individual needs and work outwards from there. Our experts have extensive experience of advising and leading FM contracts and projects in both the public and private sectors and across industries. Our team is based throughout the UK – meaning you’re never too far from the help you need.
Responsibilities:
* Provide clerical support for the Management Team together with the preparation of other services relating to the UHI House contract.
* Ensure records are correctly filed.
* Maintain key and access card security, ensuring that any key and access card issues are logged, signed for and returned.
* Welcome visitors to the premises, provide information and directions, contacting Client staff as necessary.
* Follow the building Room Booking Policy and other RIFM Procedures to make bookings on behalf of Tenants and Clients on the UHI House booking system. Run reports as directed to provide information to Support Services and Clients. Ensure re-confirmations are undertaken to maximise room usage.
Qualifications and Experience:
* SVQ level 3 in Customer Service and / or equivalent experience
* HNC Business Studies and / or equivalent experience
* Word processing and file management
* Excel spread sheets.
* Document drafting and production.
* E-mail and internet skills.
Salary and Benefits:
* Salary depending on experience
* Company Pension
#administration&support #recruitment #RSKfamily
Full Job Description attached
RSK will not accept unsolicited CVs from agencies other than RSK PSL or Secondary agencies.
About Us
At Richard Irvin, we create safer, smarter, greener places to live and work. We deliver this through our teams of engineers, operations staff, project managers and compliance specialists who are trained to attune our services to meet our clients’ project goals. Our experts’ extensive experience in advising and leading projects for public and private clients further enables our proficient services that cover multiple sectors, including various industries. We have a UK-wide geographic reach, so no projects are out of our reach.
Our clients include TotalEnergies, National Libraries of Scotland, Erskineand the multiple Scottish local councils, commercial landlords, housing associations, managing agents, national facilities management businesses, hotel chains and leisure establishments. Our energy services include building energy management systems, heat pumps and solar and renewable solutions. Our engineers maintain, repair and improve more than 62,000 commercial and domestic UK properties, including heating, ventilation, air conditioning, electrical, lighting, detection, renewable systems, fabric and specialist services, often delivered as complete facilities management packages.
Richard Irvin is part of the RSK Group, a leading integrated environmental, engineering, and technical services business providing dynamic, multidisciplinary services to a wide range of sectors. RSK was founded in 1989 and has grown considerably since then.
At RSK, we operate as a group of businesses that work together seamlessly, aiming for growth through diversification. Our strategy helps us build a strong and resilient business, capable of weathering external challenges, while also providing greater value to our clients and more opportunities for our employees.
Since the beginning, our philosophy has remained the same: employ, develop and reward talented individuals. People are crucial to our company, and we recognise that our success hinges on our colleagues' growth. We're committed to preserving RSK's people-first culture, promoting innovation, and fostering a supportive and caring environment for collaboration. At RSK, we want you to be part of our successes and help you reach your career aspirations. We take pride in offering employees fulfilling and challenging careers by promoting ongoing growth and empowering individuals to excel.
We are committed to fostering an inclusive workplace that welcomes individuals from all backgrounds, experiences, and perspectives. We firmly believe that embracing and celebrating the diversity in our workforce makes us a stronger and more innovative company.
By providing workplace adjustments, we make it easier for people to confidently explore and pursue our career opportunities and recognise that flexibility is key to fostering a dynamic and thriving workplace. Many of our office-based positions benefit from a flexible working arrangement, allowing our team members to achieve a balance between professional and personal commitments.
We actively encourage applications from candidates of all genders, races, ethnicities, ages, neurotypes, religions or beliefs, sexual orientations, and those with disabilities.
If you're passionate about making a difference, join us as we work together to build a brighter, more equitable, and sustainable future for all. Do you have what it takes?
An RSK Company
Benefits
Life Assurance
Annual Leave Purchase
Cycle to Work Scheme
Discounted Gym Membership
Mental Health Support
Electric Vehicle Salary Sacrifice Scheme
Joining Bonus
Administrator/Receptionist employer: Richard Irvin
Contact Detail:
Richard Irvin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator/Receptionist
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine in front of the real interviewers.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Administrator/Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administrator/Receptionist role. Highlight relevant experience, especially in customer service and administration, to show us you’re the perfect fit for our team.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your skills align with what we’re looking for. Keep it friendly and professional!
Showcase Your Skills: Don’t forget to mention your proficiency in Word, Excel, and document management. We want to see how you can contribute to our team’s efficiency and effectiveness right from the start.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Richard Irvin
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Administrator/Receptionist position. Familiarise yourself with tasks like clerical support, record-keeping, and visitor management. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with clients and visitors, be prepared to discuss your customer service experience. Think of specific examples where you've gone above and beyond to assist someone. This will highlight your ability to create a welcoming environment, which is crucial for this position.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle certain situations, such as managing room bookings or dealing with a difficult visitor. Practising these scenarios can help you articulate your thought process and problem-solving skills during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company culture, or how success is measured in this role. This shows your enthusiasm and helps you determine if the company is the right fit for you.