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- Tasks: Supervise and coordinate the delivery of essential facilities management services.
- Company: Join Richard Irvin, part of the innovative RSK Group, in Glasgow.
- Benefits: Competitive salary, company pension, and opportunities for professional growth.
- Why this job: Make a real impact in creating safer, smarter, greener spaces.
- Qualifications: Experience in supervising teams in facilities management or construction.
- Other info: Inclusive workplace with flexible working arrangements and a focus on personal development.
The predicted salary is between 28800 - 43200 £ per year.
Richard Irvin, an RSK Group company, is recruiting for a Service Delivery Supervisor to join the team based in Glasgow, Scotland. This is a full-time, permanent position.
Our team of engineers, operations staff, project managers and compliance specialists are trained to start with our clients’ individual needs and work outwards from there. Our experts have extensive experience of advising and leading FM contracts and projects in both the public and private sectors and across industries. Our team is based throughout the UK – meaning you’re never too far from the help you need.
Responsibilities
- Supervise the day to day delivery of hard FM services across the contract ensuring compliance with MOD, JSP and site specific requirements.
- Oversee the planning, scheduling and completion of SFG20 compliant PPM activities, ensuring all tasks are delivered safely, on time and to the required standard.
- Manage and coordinate reactive maintenance activities, prioritising works in line with contractual response times and operational criticality.
- Oversee remedial works arising from PPM inspections, audits and reactive tasks, ensuring accurate scoping, quotation support and timely completion.
- Support the Operations Manager in the effective delivery of the contract, including workforce coordination, planning and performance monitoring.
- Carry out regular audits and quality inspections of engineers’ work to ensure compliance with statutory requirements, contract standards and safety procedures.
- Provide technical support and guidance to engineers on site, assisting with fault finding, access issues and resolution of complex maintenance tasks.
- Ensure all maintenance activities are correctly recorded within the CAFM system, including job updates, completion notes and asset data accuracy.
- Monitor subcontractor performance where applicable, ensuring works are completed safely, efficiently and in line with contract requirements.
- Promote and enforce a strong health and safety culture, ensuring RAMS, permits and safe systems of work are followed at all times.
- Act as a point of contact for client representatives and site stakeholders, supporting effective communication and issue resolution.
- Assist with toolbox talks, briefings and ongoing development of engineering staff to maintain competence and contract standards.
- Take direction from Operational management for additional tasks required.
Qualifications and Experience
- Demonstrable experience supervising projects/teams within a facilities management or construction environment.
- Strong understanding of health and safety legislation, risk assessment and control measures.
- Commercially astute with experience in pricing and managing budgets.
- Excellent communication and relationship management skills with the ability to influence stakeholders at all levels.
Salary and Benefits
- Salary depending on experience.
- Company Pension.
At Richard Irvin, we create safer, smarter, greener places to live and work. We deliver this through our teams of engineers, operations staff, project managers and compliance specialists who are trained to attune our services to meet our clients’ project goals. Our experts’ extensive experience in advising and leading projects for public and private clients further enables our proficient services that cover multiple sectors, including various industries. We have a UK-wide geographic reach, so no projects are out of our reach.
We are committed to fostering an inclusive workplace that welcomes individuals from all backgrounds, experiences, and perspectives. We firmly believe that embracing and celebrating the diversity in our workforce makes us a stronger and more innovative company.
If you’re passionate about making a difference, join us as we work together to build a brighter, more equitable, and sustainable future for all.
Service Delivery Supervisor in Glasgow employer: Richard Irvin FM Limited
Contact Detail:
Richard Irvin FM Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Supervisor in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Familiarise yourself with their values and recent achievements. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your interview skills with a friend or family member. Get comfortable discussing your experience in supervising teams and managing projects, as well as your understanding of health and safety legislation. The more you practice, the more confident you'll feel!
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are proactive and take the time to submit their applications directly. Plus, it gives you a chance to showcase your enthusiasm for joining our team at Richard Irvin.
We think you need these skills to ace Service Delivery Supervisor in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Delivery Supervisor role. Highlight your experience in supervising projects and teams, especially in facilities management or construction. We want to see how your skills align with our needs!
Showcase Your Communication Skills: Since this role involves liaising with clients and stakeholders, it's crucial to demonstrate your excellent communication skills. Use examples from your past experiences where you effectively managed relationships or resolved issues.
Highlight Health and Safety Knowledge: Given the importance of health and safety in this position, make sure to emphasise your understanding of relevant legislation and risk assessment practices. We’re looking for someone who can promote a strong safety culture!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, it shows us you're keen on joining our team at Richard Irvin!
How to prepare for a job interview at Richard Irvin FM Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of hard FM services and the specific requirements outlined in the job description. Familiarise yourself with MOD, JSP, and site-specific compliance standards, as well as SFG20 compliant PPM activities. This will show that you're not just interested in the role but also understand the technical aspects involved.
✨Showcase Your Leadership Skills
As a Service Delivery Supervisor, you'll need to demonstrate your ability to lead and manage teams effectively. Prepare examples from your past experiences where you've successfully supervised projects or teams, highlighting your communication and relationship management skills. Be ready to discuss how you prioritise tasks and ensure compliance with safety procedures.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you've had to coordinate reactive maintenance activities or handle audits and quality inspections. Practising these responses will help you articulate your thought process and showcase your experience in managing complex situations.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that reflect your interest in the company and the role. Inquire about the team dynamics, ongoing projects, or how they promote a strong health and safety culture. This not only shows your enthusiasm but also helps you gauge if the company aligns with your values and career aspirations.
