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- Tasks: Lead warranty claims, perform diagnostics, and improve maintenance processes for heavy plant equipment.
- Company: Join a leading heavy plant maintenance department with a focus on innovation.
- Benefits: Competitive salary, opportunities for training, and career progression in a dynamic environment.
- Other info: Collaborative team culture with opportunities for national travel and professional development.
- Why this job: Make a real impact by optimising fleet performance and working with top-tier OEMs.
- Qualifications: 10+ years as a qualified Plant Engineer with strong diagnostic skills and commercial awareness.
The predicted salary is between 40000 - 50000 £ per year.
I am looking for an experienced Heavy Plant Fitter who is interested in progressing to the role of Warranty and Technical Engineer: South Wales & National Role. I am looking for a qualified, technically experienced, commercially astute Warranty & Technical Engineer to join a heavy plant maintenance department. This role is a hands-on engineering position focusing on diagnostics, warranty recovery, OEM relationships and continuous improvement across a modern Tier V earthworks fleet (Volvo, Komatsu, Caterpillar, Bell etc.).
You will work closely with the existing team to deliver sustained & positive maintenance outcomes to maximise fleet uptime and minimise cost of ownership by delivering robust technical diagnostics, warranty recovery, OEM liaison and maintenance process improvement. You will act as the technical point of contact for the company’s fleet across major OEMs, driving warranty claims, complete forensic investigations of failures, and data-led fleet improvements. This position will report into the Head of Field Service and work closely with the Warranty & Technical manager. The job will primarily be based at the company’s head offices in Caldicot with national travel to the company’s sites expected when required.
Key Responsibilities:- Lead warranty claim lifecycle: fault analysis, evidence collection, OEM engagement, claim submission and escalation to secure valid warranty recoveries.
- Maintain and improve the warranty claims process (templates, evidence standards, timescales) to increase success rate and reduce out-of-pocket costs.
- Provide technical input into warranty & maintenance negotiations to help reduce cost exposure.
- When required, assist field engineers and sites with troubleshooting guidance and remote diagnostics.
- Provide advanced fault diagnosis and root cause analysis for breakdowns and repeat failures.
- Work with the team to analyse maintenance, breakdown and fleet telemetry data to identify trends, failure hotspots and cost drivers.
- Own / evolve processes, checklists and standards to reduce repeat failures and improve engineer first-time fix rates.
- Work directly with OEMs to manage relationships to further improve standards whilst escalating warranty and repetitive failures where relevant.
- In time, feed into the Asset and Operations department with critical data-led feedback on select models & brands, helping to influence procurement and operational strategies.
- 10 years+ NVQ Qualified Plant Engineer or time served engineer with demonstrable experience working on modern Tier V equipment across major OEM brands, e.g. Volvo, Caterpillar, Komatsu.
- Deep component & systems knowledge of heavy plant engines, aftertreatment, hydraulics, electronics & CANbus etc.
- Wear component knowledge, i.e. tyres, undercarriage, GET etc. is preferred but not essential.
- Strong diagnostics & fault-finding experience using OEM diagnostic tools & telematics.
- Data literate - able to interrogate maintenance records and telematics to identify trends and quantify warranty opportunity.
- Must be familiar with Excel, Power BI or similar.
- Commercial awareness: experience interacting with OEMs / dealers on claims and commercial technical discussions.
- Clear technical reporting skills - defining root cause analysis & technical reports for claims & OEM discussions.
- Strong H&S understanding, use of PTWs, POWRAs, risk assessments etc. and how this underpins the maintenance function.
- Ideal candidates would be quick learners, able to work on own initiative, self-motivated, and have a willingness to attend internal and external training courses.
- Collaborative and able to work as part of a team, to deliver collective improvements & results.
Senior Heavy Plant Fitter in Caldicot employer: Richard Everson Recruitment
Contact Detail:
Richard Everson Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Heavy Plant Fitter in Caldicot
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend events, and join relevant groups. The more people you know, the better your chances of landing that Senior Heavy Plant Fitter role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your past successes in diagnostics and warranty recovery. This will help you stand out during interviews and demonstrate your expertise.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your responses. Focus on how you've tackled challenges in heavy plant maintenance and your approach to continuous improvement.
✨Tip Number 4
Apply through our website! We want to see your application and get to know you better. Plus, it’s a great way to ensure your CV lands directly in the right hands.
We think you need these skills to ace Senior Heavy Plant Fitter in Caldicot
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 10+ years of experience as a Plant Engineer. We want to see your hands-on work with Tier V equipment and any specific brands you've tackled, like Volvo or Caterpillar. This is your chance to shine!
Be Data Savvy: Since we’re all about data-led improvements, don’t forget to mention your skills in Excel or Power BI. Share examples of how you’ve used data to identify trends or improve processes in your previous roles. It’ll make you stand out!
Tailor Your Application: Take a moment to tailor your application to the job description. Use similar language and keywords that we’ve included, especially around warranty claims and technical diagnostics. It shows us you really get what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep everything organised. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Richard Everson Recruitment
✨Know Your Stuff
Make sure you brush up on your technical knowledge about heavy plant machinery, especially the brands mentioned like Volvo, Komatsu, and Caterpillar. Be ready to discuss specific systems and components you've worked on, as well as any diagnostic tools you're familiar with.
✨Show Your Problem-Solving Skills
Prepare examples of how you've tackled complex faults or warranty claims in the past. Think about times when you had to analyse data or trends to improve maintenance processes. This will demonstrate your ability to think critically and provide solutions.
✨Understand the Warranty Process
Familiarise yourself with the warranty claim lifecycle and be ready to discuss how you've managed claims before. Highlight your experience with OEMs and how you've successfully navigated warranty negotiations to secure recoveries.
✨Be a Team Player
Emphasise your collaborative skills and how you've worked with teams in previous roles. Share instances where you've assisted colleagues with troubleshooting or contributed to collective improvements, as this role requires strong teamwork.