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- Tasks: Lead and enhance workshop operations for heavy plant repairs across the UK.
- Company: Fast-paced SME in the mobile plant sector, based in South Wales.
- Benefits: Competitive salary of £60,000-£65,000 plus a company car.
- Other info: Opportunity for growth and development in a hands-on role.
- Why this job: Join a dynamic team and make a real impact on workshop efficiency and customer satisfaction.
- Qualifications: Experience in mechanical and electrical components, ideally in aggregates or construction.
The predicted salary is between 60000 - 65000 £ per year.
I am looking for a National Maintenance Manager to work for a Heavy Plant Business. You will be based in South Wales but cover the UK. My client is looking to recruit a technically experienced workshop manager to oversee all commercial requirements for heavy plant entering the workshop from their clients. This position provides an exciting opportunity for the right candidate who wants to join a fast-paced SME in the mobile plant sector, and to grow and develop this already established section of the business.
This is a hands-on, operationally embedded role focused on building external revenue, while driving quality control, performance improvement and cost discipline across workshop delivery. Working alongside our existing day-to-day Workshop Manager, you’ll take ownership of commercial performance and processes: quoting support, job costing, margin recovery, customer communication, KPI reporting, continuous improvement, and recruitment planning.
You will work closely with Maintenance, Operations and senior leadership to deliver an improvement in workshop efficiency and customer outcomes, ensuring repairs are delivered on time, within budget and to agreed quality standards. This position will report to the Asset Director and work closely with the Workshop & Maintenance team. The job will primarily be based at the company’s head offices in South Wales with occasional travel to client sites across the country.
Key Responsibilities- Promote and fully engage with all aspects of safe working control measures.
- Develop the workshop's external repair portfolio with existing and new client bases, targeting sustainable & profitable growth.
- Help shape and support the existing workshop team to improve and develop standards.
- Improve workshop performance: utilisation, efficiency, recovery rate, WIP, lead times, first-time-fix, rework/returns.
- Collaborate with Finance & Maintenance to create baseline cost/profit assessments and a phased plan to reach profit-centre operation.
- Manage and develop protocols around the external quote/repair processes to ensure visibility, standards and customer satisfaction, including sign-off documentation.
- Reduce rework and repeat failures by strengthening root cause analysis, feedback loops, and standard repair methods.
- Help support the Assets & Maintenance department where required.
- You will have an in-depth knowledge of assets, their operations, mechanical, electrical & technical components, whilst the ideal candidate would have experience across the aggregates & minerals or construction sector. Ideally, you would have spent time at a major OEM within the sector.
- Consistent, attentive and proactive approach to safety, in line with the company’s core ethos, safety principles and culture.
- Proven customer-facing communication and commercial skills.
- Good IT abilities, including maintenance & quoting systems user experience to oversee external repair works, in addition to MS Office.
- Ability to meet commercial targets & account management.
The salary for this role is between £60,000 and £65,000 pa and includes a car.
Operations Manager - Repairs and Maintenance in Caldicot employer: Richard Everson Recruitment
Contact Detail:
Richard Everson Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Repairs and Maintenance in Caldicot
✨Tip Number 1
Network like a pro! Get out there and connect with people in the heavy plant sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your skills! When you get the chance to chat with potential employers, make sure to highlight your experience in workshop management and your knack for improving performance. Use specific examples to demonstrate how you've driven efficiency and customer satisfaction in past roles.
✨Tip Number 3
Prepare for interviews by researching the company and its competitors. Understand their challenges and think about how you can contribute to their success. This will not only impress them but also help you tailor your answers to show you're the perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect match for you. Plus, applying directly shows your enthusiasm and commitment to joining our team in the mobile plant sector.
We think you need these skills to ace Operations Manager - Repairs and Maintenance in Caldicot
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Operations Manager. Highlight your experience in managing workshops, improving performance, and driving quality control. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the heavy plant sector and how you can contribute to our team's success. Be specific about your achievements and how they relate to the job.
Showcase Your Technical Knowledge: Since this role requires in-depth knowledge of mechanical and electrical components, don’t shy away from showcasing your technical expertise. We love candidates who can demonstrate their understanding of the industry and its challenges.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Richard Everson Recruitment
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to heavy plant operations. Understand the ins and outs of mechanical, electrical, and technical components, as well as the specific challenges faced in the aggregates and minerals sector. This will help you impress during the interview and show that you're ready to hit the ground running.
✨Showcase Your Leadership Skills
Since this role involves overseeing a workshop team, be prepared to discuss your leadership style and past experiences. Think of examples where you've improved team performance or driven quality control. Highlight how you can support and develop the existing team while ensuring customer satisfaction.
✨Prepare for Commercial Discussions
Familiarise yourself with key commercial concepts like quoting support, job costing, and margin recovery. Be ready to discuss how you've managed these aspects in previous roles and how you plan to drive external revenue in this position. Showing that you understand the financial side of operations will set you apart.
✨Emphasise Safety and Efficiency
Safety is paramount in this industry, so be sure to convey your proactive approach to safe working practices. Discuss any relevant protocols you've implemented in the past to improve workshop efficiency and reduce rework. This will demonstrate your commitment to maintaining high standards and achieving operational excellence.