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- Tasks: Assist customers with inquiries and provide updates on their vehicles.
- Company: Leading automotive dealer in Wrexham with a focus on customer care.
- Benefits: Basic salary up to £30,000, OTE of £36,000, competitive training, and no Saturday work.
- Why this job: Join a passionate team and enhance your customer service skills in the automotive industry.
- Qualifications: At least one year of experience in a similar role and a strong passion for customer service.
The predicted salary is between 30000 - 36000 £ per year.
A leading automotive dealer in Wrexham is seeking a dedicated Service Advisor/Service Receptionist to assist customers with inquiries and provide updates on their vehicles.
The ideal candidate will have at least one year of experience in a similar role, a strong passion for customer service, and the ability to sell Service Plans.
The position offers a basic salary of up to £30,000 with realistic OTE of £36,000, competitive training, and no Saturday work.
Prestige Car Service Advisor – Customer Care & Plans in Wrexham employer: Richard Abson Group
Contact Detail:
Richard Abson Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Prestige Car Service Advisor – Customer Care & Plans in Wrexham
✨Tip Number 1
Make sure you know the ins and outs of the automotive industry, especially when it comes to customer service. Brush up on your knowledge about service plans and be ready to discuss how you can help customers make the best choices for their vehicles.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll need to convey information clearly and effectively. Role-play with a friend or family member to get comfortable with handling customer inquiries and providing updates.
✨Tip Number 3
Network like a pro! Connect with people in the automotive industry through social media or local events. You never know who might have a lead on a job or can give you insider tips on landing that Service Advisor role.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of resources to help you stand out, and applying directly can sometimes give you an edge over other candidates. Let’s get you that dream job!
We think you need these skills to ace Prestige Car Service Advisor – Customer Care & Plans in Wrexham
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. We want to see how you’ve gone above and beyond for customers in the past, so share specific examples that highlight your dedication.
Tailor Your Experience: Make sure to highlight your relevant experience in similar roles. We’re looking for someone with at least a year of experience, so don’t be shy about showcasing your skills and achievements that align with the Service Advisor position.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the role. A well-structured application will definitely catch our eye!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at Richard Abson Group
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive industry, especially regarding service plans and customer care. Familiarise yourself with common inquiries customers might have and be ready to discuss how you would handle them.
✨Show Your Passion for Customer Service
During the interview, share specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to providing excellent service, which is crucial for a Service Advisor.
✨Practice Your Selling Skills
Since selling Service Plans is part of the role, prepare to discuss your sales techniques. Think of a time when you successfully sold a product or service and be ready to explain your approach and the outcome.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company and the role. This shows your genuine interest in the position and helps you understand if it's the right fit for you. For example, ask about the training process or how success is measured in this role.