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- Tasks: Manage daily workloads for 12 Technicians and support Service Advisors.
- Company: Join a leading car dealership in Birmingham with a strong reputation.
- Benefits: Enjoy a competitive salary, no weekend work, and uncapped earnings potential.
- Why this job: Be part of a dynamic team focused on customer satisfaction and workshop efficiency.
- Qualifications: Experience in workshop management is essential; leadership skills are a plus.
- Other info: Work Monday to Friday, 7:30am-4:30pm, with a supportive work culture.
All potential applicants are encouraged to scroll through and read the complete job description before applying.
Location - Birmingham
Salary - £35,000 OTE £44,000
Richard Abson Group are currently assisting a main car dealership based in Birmingham in finding them an experienced Workshop Controller.
Your role as Workshop Controller will be to oversee and manage the daily workloads for 12 Technicians, support the 4 Service Advisors to manage expectations and maximise the efficiency and performance of the workshop. You’ll be making sure all servicing work is carried out accurately, competently and on time, with customer satisfaction in mind. Accurately recording Technician time and writing technical reports and recommendations and working with the Service Advisors to ensure service standards with customers are met.
You’ll work Monday - Friday 7:30am-4:30pm and NO WEEKEND WORK!!! The dealership is offering a basic of £35,000 with an OTE of £44,000 (uncapped).
If this role appeals to you then please APPLY NOW or contact Jake Jones at Richard Abson Group for more information.
Workshop Controller employer: Richard Abson Group
Contact Detail:
Richard Abson Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller
✨Tip Number 1
Familiarise yourself with the latest automotive technologies and trends. Being knowledgeable about current industry standards will not only impress during interviews but also show your commitment to the role.
✨Tip Number 2
Network with professionals in the automotive industry, especially those who work in workshop management. Attend local events or join online forums to connect with others who can provide insights or even referrals.
✨Tip Number 3
Prepare to discuss your experience in managing teams and improving workshop efficiency. Have specific examples ready that demonstrate your leadership skills and how you've successfully handled similar responsibilities in the past.
✨Tip Number 4
Research the dealership's reputation and customer service approach. Understanding their values and how they operate will help you tailor your conversation and show that you're a good fit for their team.
We think you need these skills to ace Workshop Controller
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities of a Workshop Controller. Highlight key skills and experiences that align with managing technicians and ensuring customer satisfaction.
Tailor Your CV: Customise your CV to reflect relevant experience in workshop management, technician oversight, and customer service. Use specific examples that demonstrate your ability to manage workloads and improve efficiency.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the automotive industry. Mention your experience in similar positions and how you can contribute to the dealership's success.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Workshop Controller role.
How to prepare for a job interview at Richard Abson Group
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Workshop Controller. Familiarise yourself with managing workloads, supporting Service Advisors, and ensuring customer satisfaction. This knowledge will help you answer questions confidently.
✨Showcase Your Leadership Skills
As you'll be overseeing 12 Technicians, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams in the past, focusing on efficiency and performance improvements.
✨Prepare for Technical Questions
Expect to be asked about technical aspects of the role, such as recording Technician time and writing reports. Brush up on relevant terminology and processes to show your expertise and readiness for the position.
✨Emphasise Customer Satisfaction
Since customer satisfaction is key in this role, be ready to discuss how you've previously ensured high service standards. Share specific examples that highlight your commitment to meeting and exceeding customer expectations.
