Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers with enquiries and provide updates on their vehicles.
- Company: Join a prestigious car dealership known for its excellent reputation and support.
- Benefits: Enjoy a competitive salary, uncapped bonuses, and paid overtime on Saturdays.
- Why this job: Be part of a successful brand with opportunities for growth and training in the electric era.
- Qualifications: 1 year of experience in a similar role and a passion for customer service.
- Other info: Work hours are Monday to Friday, with Saturday mornings required every other week.
Role - Service Advisor/Service Receptionist
Salary - £26,000 basic OTE £35,000
Location - Liverpool
Richard Abson Group are helping a prestige car dealership in Liverpool, to find them a quality Service Advisor / Service Receptionist.
The business is a well-known and reputable dealer group in the area, working with several brands. They’re offering progression, support, and fantastic training.
This is an amazing opportunity to work with a hugely successful, prestige brand and supported by an outstanding employer, who are willing to continually invest in your training and development as the brand moves towards the new hybrid and electric era and continue to remain relevant and at the top of their game.
As a Service Advisor / Service Receptionist, you will be assisting customers with enquiries, technical information and providing progress updates on their vehicles, as well as sales of Service Plans and additional services.
Requirements to be considered for the role of Service Advisor / Service Receptionist:
- At least 1 years’ experience in the same role or similar (within the main dealer network).
- Enthusiasm and passion about customer service and sales.
- Use of Kerridge and 1Link (preferred).
Salary and working hours:
The business is offering a competitive basic salary of up to £26,000, with additional (uncapped) bonuses for hours sold, up/cross-sales, and service plan sales - earning £35,000. Working hours are Monday to Friday 8am-5:30pm and 1 in 2 Saturday mornings paid at time & half!
If this role is of interest to you then please APPLY NOW! Or contact Jake Jones at Richard Abson Group.
Service Advisor Motor Trade Job employer: Richard Abson Group
Contact Detail:
Richard Abson Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor Motor Trade Job
✨Tip Number 1
Familiarise yourself with the specific brands the dealership works with. Understanding their products and services will help you engage with customers more effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Brush up on your customer service skills, especially in a sales context. Being able to showcase your ability to handle customer enquiries and provide updates will set you apart from other candidates.
✨Tip Number 3
If you have experience with Kerridge and 1Link, be prepared to discuss how you've used these systems in previous roles. If not, consider doing some research or training to show your willingness to learn.
✨Tip Number 4
Network with current or former employees of the dealership. They can provide insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Service Advisor Motor Trade Job
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales, particularly within the motor trade. Emphasise any previous roles as a Service Advisor or similar positions, and include specific achievements that demonstrate your skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your passion for customer service and how your experience aligns with the requirements listed in the job description. Be sure to express your interest in working with a prestige brand.
Highlight Relevant Skills: In your application, specifically mention your familiarity with Kerridge and 1Link if applicable. If you have experience with technical information related to vehicles, make sure to include that as well, as it will strengthen your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Richard Abson Group
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond for customers in previous roles, as this will demonstrate your commitment to providing excellent service.
✨Familiarise Yourself with Relevant Software
Since experience with Kerridge and 1Link is preferred, take some time to learn about these systems if you haven't already. Being able to discuss your familiarity or willingness to learn these tools can set you apart from other candidates.
✨Prepare for Technical Questions
As a Service Advisor, you'll need to assist customers with technical information. Brush up on common vehicle issues and service plans so you can confidently answer any technical questions that may arise during the interview.
✨Highlight Your Sales Experience
This role involves sales of service plans and additional services, so be ready to discuss your sales experience. Prepare examples of how you've successfully upsold or cross-sold in the past, showcasing your ability to drive revenue while maintaining customer satisfaction.
