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- Tasks: Assist customers with enquiries and provide updates on their vehicles.
- Company: Prestigious car dealership in Trafford, Manchester, known for its excellent reputation.
- Benefits: Competitive salary, uncapped bonuses, and ongoing training opportunities.
- Why this job: Join a successful brand and be part of the exciting shift to hybrid and electric vehicles.
- Qualifications: 1 year experience in a similar role and a passion for customer service.
- Other info: Great career progression and supportive work environment.
The predicted salary is between 29500 - 38500 £ per year.
Role – Service Advisor / Service Receptionist
Salary – £29,500 basic – OTE £35,500
Location – Trafford, Manchester
Richard Abson Group are helping a prestige car dealership in Trafford, Manchester, to find them a quality Service Advisor / Service Receptionist. The business is a well‑known and reputable dealer group in the area, working with several brands. They’re offering progression, support, and fantastic training.
This is an amazing opportunity to work with a hugely successful, prestige brand and supported by an outstanding employer, who are willing to continually invest in your training and development as the brand moves towards the new hybrid and electric era and continue to remain relevant and at the top of their game.
As a Service Advisor / Service Receptionist, you will be assisting customers with enquiries, technical information and providing progress updates on their vehicles, as well as sales of Service Plans and additional services.
Requirements
- At least 1 year’s experience in the same role or similar (within the main dealer network).
- Enthusiasm and passion about customer service and sales.
- Use of Kerridge and 1Link (preferred).
Salary and Working Hours
The business is offering a competitive basic salary of up to £29,500, with additional (uncapped) bonus for hours sold, up/cross‑sales, and service plan sales – earning between £35,500 - £38,500. Working hours are Monday to 8am‑6pm and a very good weekend rota plus overtime.
If this role is of interest to you then please APPLY NOW! Or contact Jake Jones at Richard Abson Group.
Service Advisor Motor Trade Job employer: Richard Abson Group
Contact Detail:
Richard Abson Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor Motor Trade Job
✨Tip Number 1
Network like a pro! Reach out to people in the motor trade, especially those who work at dealerships. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research the dealership and their brands. Show them you’re not just another candidate but someone genuinely interested in their business and the future of the motor trade.
✨Tip Number 3
Practice your customer service skills! Role-play common scenarios you might face as a Service Advisor. This will help you feel more confident and ready to impress during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that dream job!
We think you need these skills to ace Service Advisor Motor Trade Job
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Advisor role. Highlight your experience in customer service and any relevant skills, like using Kerridge or 1Link. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for the motor trade and why you’re excited about this opportunity. Let us know how your previous experiences make you the perfect fit for our dealership.
Showcase Your Customer Service Skills: As a Service Advisor, customer service is key. Use examples from your past roles to demonstrate how you've gone above and beyond for customers. We love seeing that enthusiasm and dedication!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Richard Abson Group
✨Know Your Stuff
Make sure you brush up on your knowledge of the motor trade, especially regarding service plans and customer service best practices. Familiarise yourself with the brands the dealership works with, as well as any specific services they offer.
✨Show Your Passion
During the interview, let your enthusiasm for customer service and sales shine through. Share examples of how you've gone above and beyond for customers in the past, as this will demonstrate your commitment to providing excellent service.
✨Practice Common Questions
Prepare for typical interview questions related to the role, such as how you handle difficult customers or how you prioritise tasks. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their training programmes, progression opportunities, or how they are adapting to the new hybrid and electric vehicle market.