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- Tasks: Assist customers with enquiries and provide updates on their vehicles.
- Company: Prestigious car dealership known for its excellent training and support.
- Benefits: Competitive salary, uncapped bonuses, and overtime pay for Saturday mornings.
- Other info: Great opportunities for progression as the industry evolves towards hybrid and electric vehicles.
- Why this job: Join a successful brand and grow your career in the exciting automotive industry.
- Qualifications: 1 year of experience in a similar role and a passion for customer service.
The predicted salary is between 28000 - 30000 £ per year.
Role – Service Advisor/Service Receptionist Salary – £30,000 basic OTE £38,000 (Realistic) Location – Crewe Richard Abson Group are helping a prestige car dealership in Crewe, to find them a quality Service Advisor / Service Receptionist. The business is a well-known and reputable dealer group in the area, working with several brands. They’re offering progression, support, and fantastic training. This is an amazing opportunity to work with a hugely successful, prestige brand and supported by an outstanding employer, who are willing to continually invest in your training and development as the brand moves towards the new hybrid and electric era and continue to remain relevant and at the top of their game. As a Service Advisor / Service Receptionist, you will be assisting customers with enquiries, technical information and providing progress updates on their vehicles. As well as sales of Service Plans, and additional services. Requirements to be considered for the role of Service Advisor / Service Receptionist: • At least 1 years’ experience in the same role or similar (within the main dealer network). • Enthusiasm and passionate about customer service and sales. • Use of Kerridge and 1Link (preferred). Salary and working hours: The business is offering a competitive basic salary of up to £30,000, with additional (uncapped) bonus' for hours sold, up/cross-sales, and service plan sales – earning £38,000 (Currently the team is overachieving). Working hours are Monday to Friday 8am-5/6pm and 1 in 3 Saturday mornings 8am-1pm (Paid at time and half). If this role is of interest to you then please APPLY NOW! Or contact Jake Jones at Richard Abson Group
Service Advisor Motor Trade Job employer: Richard Abson Group
Contact Detail:
Richard Abson Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor Motor Trade Job
✨Tip Number 1
Get to know the company before your interview! Research their values, recent news, and what makes them stand out in the motor trade. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Service Advisor, you'll be the face of the dealership. Role-play common scenarios with a friend or family member to boost your confidence and refine your communication style.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a prestige environment. Make sure you look professional and polished for your interview to convey that you take the opportunity seriously.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Service Advisor Motor Trade Job
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Advisor role. Highlight your experience in customer service and any relevant skills, like using Kerridge or 1Link. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for the motor trade and customer service. Let us know why you're excited about this opportunity and how you can contribute to our success.
Showcase Your Achievements: Don’t just list your duties; showcase your achievements! If you've exceeded sales targets or received positive customer feedback, let us know. We love seeing how you’ve made a difference in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on this fantastic opportunity. So, don’t delay – apply now!
How to prepare for a job interview at Richard Abson Group
✨Know Your Stuff
Make sure you brush up on the specific services and products offered by the dealership. Familiarise yourself with the brands they represent and any recent developments in the automotive industry, especially around hybrid and electric vehicles. This will show your enthusiasm and readiness to engage with customers.
✨Customer Service Focus
Prepare examples from your past experience that highlight your customer service skills. Think about times when you went above and beyond for a customer or resolved a tricky situation. This role is all about assisting customers, so demonstrating your passion for service will set you apart.
✨Practice Common Questions
Anticipate questions related to your experience with Kerridge and 1Link, as well as your approach to upselling and cross-selling services. Practising your responses can help you feel more confident and articulate during the interview.
✨Dress to Impress
Since you're applying to a prestige car dealership, make sure to dress smartly for the interview. A professional appearance shows that you take the opportunity seriously and understand the importance of representing the brand well.