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- Tasks: Assist customers with enquiries and provide updates on their vehicles.
- Company: Prestigious car dealership known for its excellent training and support.
- Benefits: Competitive salary, uncapped bonuses, and no weekend work.
- Other info: Great opportunities for progression as the industry evolves.
- Why this job: Join a successful brand and grow your career in the exciting automotive industry.
- Qualifications: 1 year of experience in a similar role and a passion for customer service.
The predicted salary is between 30000 - 38000 £ per year.
Service Advisor / Service Receptionist Salary: Up to £32,000 basic | OTE £38,000 Location: Preston NO WEEKENDS – enjoy your full weekend off every week Richard Abson Group are working with a premium dealership in Preston to recruit an experienced Service Advisor / Service Receptionist. This is a fantastic opportunity to join a reputable and forward-thinking dealership offering excellent career progression, ongoing support, and industry-leading training—especially as the automotive sector continues to evolve into hybrid and electric vehicles. The site is extremely well-supported with 16 Technicians and 3 Service Advisors already in place, ensuring a strong workshop capacity and a collaborative working environment. The Role: As a Service Advisor / Service Receptionist, you will: * Act as the first point of contact for customers, delivering outstanding service * Handle customer enquiries and provide technical information on vehicle servicing and repairs * Keep customers updated on vehicle progress * Promote and sell service plans and additional products * Ensure a consistently high level of customer satisfaction About You: * Minimum 1 year’s experience in a similar role (main dealer preferred) * Strong customer service and communication skills * Sales-focused with the ability to upsell effectively * Experience with Kerridge and 1Link is advantageous Salary & Benefits: * Basic salary up to £32,000 * Uncapped bonus structure (hours sold, upsell, service plans) – realistic OTE £38,000 * Monday to Friday 8:00am–6:00pm * Excellent training and career development opportunities Join a successful, premium brand in a supportive and growing environment. Apply now or contact Jake Jones at Richard Abson Group for more information
Service Advisor Motor Trade Job employer: Richard Abson Group
Contact Detail:
Richard Abson Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor Motor Trade Job
✨Tip Number 1
Network like a pro! Reach out to people in the motor trade, especially those who work at the dealership you're eyeing. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples where you’ve gone above and beyond for a customer. We want to see that passion for service shine through!
✨Tip Number 3
Show off your knowledge about the brand and its services. Research their latest offerings, especially in hybrid and electric vehicles. This will impress them and show you’re genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing enthusiastic candidates who are keen to join our team!
We think you need these skills to ace Service Advisor Motor Trade Job
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Advisor role. Highlight your experience in customer service and any relevant skills, especially if you've worked with Kerridge or 1Link before. We want to see how you can bring value to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for customer service and sales. Let us know why you're excited about this opportunity and how you can contribute to our success at the dealership.
Showcase Your Experience: Don’t forget to mention your previous experience as a Service Advisor or in a similar role. We love seeing specific examples of how you've helped customers and contributed to sales – it shows us what you can bring to the table!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your details and get you in the running for this fantastic opportunity. Don’t miss out!
How to prepare for a job interview at Richard Abson Group
✨Know Your Stuff
Make sure you brush up on your knowledge of the motor trade, especially regarding service plans and customer service best practices. Familiarise yourself with Kerridge and 1Link if you can, as this will show you're serious about the role.
✨Show Your Passion
During the interview, let your enthusiasm for customer service shine through. Share examples of how you've gone above and beyond for customers in the past. This is a key trait they’re looking for, so make it count!
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the training opportunities and how the dealership is adapting to the hybrid and electric vehicle market. This shows you're forward-thinking and genuinely interested in the company.
✨Dress to Impress
Even though it's a car dealership, first impressions matter! Dress smartly to convey professionalism. A neat appearance can set a positive tone for the rest of the interview.