At a Glance
- Tasks: Be the friendly face for customers, providing top-notch service and support.
- Company: Join a premium dealership known for its forward-thinking approach.
- Benefits: Enjoy a competitive salary, no weekends, and ongoing training.
- Other info: Collaborative environment with excellent career progression opportunities.
- Why this job: Make a real difference in customer experiences while advancing your career.
- Qualifications: 1 year of experience in a similar role with strong customer service skills.
The predicted salary is between 30000 - 37000 € per year.
Salary: £30,000 basic | OTE £37,000
Location: Preston
NO WEEKENDS – enjoy every weekend off with a true Monday to Friday role.
Richard Abson Group are working with a premium dealership in Preston to recruit an experienced Service Advisor / Service Receptionist. This is a fantastic opportunity to join a reputable and forward-thinking dealership offering excellent career progression, ongoing support, and industry-leading training—especially as the automotive sector continues to evolve into hybrid and electric vehicles.
The site is extremely well-supported with 16 Technicians and 3 Service Advisors already in place, ensuring a strong workshop capacity and a collaborative working environment.
The Role:
- Act as the first point of contact for customers, delivering outstanding service
- Handle customer enquiries and provide technical information on vehicle servicing and repairs
- Keep customers updated on vehicle progress
- Promote and sell service plans and additional products
- Ensure a consistently high level of customer satisfaction
About You:
- Minimum 1 year’s experience in a similar role (main dealer preferred)
- Strong customer service and communication skills
Service Advisor employer: Richard Abson Group
Join a premium dealership in Preston that prioritises employee satisfaction with a Monday to Friday schedule, allowing you to enjoy your weekends. With a strong focus on career progression and ongoing training in the evolving automotive sector, this role offers a collaborative environment supported by a dedicated team of technicians and advisors, ensuring you thrive in your career while delivering exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who work at dealerships. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for the interview by researching the dealership. Know their values, services, and any recent news. This shows you're genuinely interested and helps you tailor your answers to fit their culture.
✨Tip Number 3
Practice your customer service skills! Role-play common scenarios you might face as a Service Advisor. This will help you feel more confident and ready to impress during the interview.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Service Advisor role, and applying directly can give you a better chance of standing out.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience as a Service Advisor or Service Receptionist. We want to see how your skills match the job description, so don’t be shy about showcasing your customer service expertise and any relevant technical knowledge.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role at our premium dealership. Share specific examples of how you've delivered outstanding service in the past and how you can contribute to our team.
Show Enthusiasm for the Role:Let your passion for the automotive industry come through in your application. We love candidates who are excited about the evolution of vehicles, especially with the shift towards hybrid and electric models. Show us that you’re keen to be part of this journey!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and serious about joining our team!
How to prepare for a job interview at Richard Abson Group
✨Know Your Stuff
Make sure you brush up on your knowledge of vehicle servicing and repairs. Familiarise yourself with common issues and solutions, as well as the latest trends in hybrid and electric vehicles. This will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Service Advisor, you'll be the first point of contact for customers. Prepare examples of how you've handled customer enquiries or resolved complaints in the past. Highlight your ability to communicate technical information clearly and effectively, as this is crucial for the role.
✨Demonstrate Team Spirit
With a collaborative working environment in place, it's important to show that you can work well with others. Share experiences where you've successfully collaborated with colleagues or supported a team to achieve a common goal. This will help convey that you're a team player who fits into their culture.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the dealership's approach to training and career progression, or ask how they handle customer feedback. This shows that you're engaged and serious about your potential future with them.
