At a Glance
- Tasks: Welcome customers and provide outstanding service at a prestigious car dealership.
- Company: Renowned car dealership in Manchester with a focus on customer experience.
- Benefits: Competitive salary, flexible shifts, and opportunities for career progression.
- Other info: Join a dynamic team and grow within a respected dealership.
- Why this job: Be the first impression and make a difference in customer experiences.
- Qualifications: Excellent communication skills and a friendly, professional attitude.
The predicted salary is between 24000 - 36000 € per year.
Our client, the main prestige car dealership is looking for a receptionist / hostess to join their team. You will be the first point of contact for customers coming into this prestigious car dealership based in Manchester. Being that first point of contact, you are responsible to present customers with a warm welcome, deliver outstanding customer service and ensure that all customers are smoothly directed to the appropriate person whether by phone or walk-in.
The Role:
- Greeting all walk-ins in a friendly manner and ensure they are handed over to the appropriate person - in either sales or service.
- Ensure the showroom is well presented at all times and the waiting area is immaculate.
- To answer any overflow in-coming telephone calls and re-directing them.
- Provide an administration support function for the dealership as directed.
- Any Ad-hoc duties that may be required to assist the business.
Who we are looking for:
- Will have a professional telephone manner and excellent customer facing skills.
- Must be friendly and approachable.
- Passion to deliver high levels of customer service.
- Previous Hosting experience within any industry is preferred.
- Be well presented at all times - you are the first impression!
What’s on offer?
- Highly competitive basic salary.
- Two shift patterns are on offer, working Monday - Friday - or - and weekends on rota.
- Further progression within the dealer group.
If this is something you are interested in then please apply now!
Receptionist / Hostess - Car Dealership in Manchester employer: Richard Abson Group
Join a prestigious car dealership in Manchester, where you will be the welcoming face for customers and play a vital role in delivering exceptional service. With a focus on professional development and a supportive work culture, this role offers competitive pay and flexible shift patterns, ensuring a rewarding experience in a dynamic environment. Embrace the opportunity to grow within a reputable dealer group that values its employees and fosters a sense of community.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist / Hostess - Car Dealership in Manchester
✨Tip Number 1
First impressions matter, so when you walk into that dealership for your interview, make sure you’re dressed to impress! A smart outfit shows you mean business and are ready to represent the brand.
✨Tip Number 2
Practice your greeting! As a receptionist, you’ll be the face of the dealership. Nail that warm welcome by rehearsing how you’d greet customers, both in person and over the phone. It’ll help you feel more confident!
✨Tip Number 3
Show off your customer service skills during the interview. Share examples of how you’ve gone above and beyond for customers in the past. This will demonstrate your passion for delivering high levels of service!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Receptionist / Hostess - Car Dealership in Manchester
Some tips for your application 🫡
Show Your Personality:As a receptionist/hostess, your personality is key! Make sure your application reflects your friendly and approachable nature. Use a warm tone and let your enthusiasm for customer service shine through.
Tailor Your Experience:Highlight any previous hosting or customer service experience you have. Be specific about how you've greeted customers or handled phone calls in the past. We want to see how you can bring that experience to our prestigious dealership!
Attention to Detail:Since you'll be the first point of contact, it's crucial to present yourself well. Double-check your application for any typos or errors. A polished application shows us you're serious about making a great first impression!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity at our dealership!
How to prepare for a job interview at Richard Abson Group
✨Nail Your First Impression
As a receptionist or hostess, your first impression is crucial. Make sure to dress smartly and maintain a friendly demeanour. Practise a warm greeting that reflects the dealership's prestige, so you can confidently welcome customers as soon as they walk in.
✨Know the Dealership Inside Out
Familiarise yourself with the dealership's layout, key staff members, and the services offered. This knowledge will help you direct customers efficiently and answer any questions they might have, showcasing your commitment to outstanding customer service.
✨Perfect Your Phone Skills
Since you'll be handling incoming calls, practise a professional telephone manner. Role-play with a friend to ensure you sound friendly and approachable while being clear and concise. Remember, the way you handle calls can set the tone for the customer's experience.
✨Showcase Your Customer Service Passion
During the interview, share specific examples of how you've delivered exceptional customer service in the past. Highlight your ability to stay calm under pressure and your passion for helping others, as these traits are essential for the role.
