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- Tasks: Assist customers, provide vehicle updates, and sell service plans in a luxury environment.
- Company: Prestige car dealership in Trafford, Manchester, focused on training and development.
- Benefits: Basic salary up to £30,000, OTE of £36,000 with bonuses, and career growth opportunities.
- Other info: Great opportunity for personal and professional growth in the automotive industry.
- Why this job: Join a forward-thinking team as we embrace hybrid and electric vehicles.
- Qualifications: At least one year of experience in a similar role and a passion for customer service.
The predicted salary is between 30000 - 36000 £ per year.
A prestige car dealership in Trafford, Manchester, is seeking a Service Advisor/Service Receptionist. This role offers a basic salary of up to £30,000 with an OTE of £36,000 through bonuses.
Responsibilities include:
- Assisting customers with enquiries
- Providing updates on their vehicles
- Selling service plans
The dealership is known for its commitment to training and development, especially as it moves towards hybrid and electric vehicles. If you have at least a year of experience in a similar role and are passionate about customer service, this is a valuable opportunity.
Prestige Service Advisor – Training, Growth & EV-Ready in Manchester employer: Richard Abson Group
Contact Detail:
Richard Abson Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Prestige Service Advisor – Training, Growth & EV-Ready in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know about openings at the dealership. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of electric and hybrid vehicles. Show that you’re not just passionate about customer service but also keen on the future of the automotive industry.
✨Tip Number 3
Practice your communication skills! As a Service Advisor, you'll need to convey information clearly and effectively. Role-play with a friend or family member to get comfortable with common customer scenarios.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Prestige Service Advisor – Training, Growth & EV-Ready in Manchester
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love helping customers. Share specific examples of how you've gone above and beyond in previous roles to make someone's day better.
Highlight Relevant Experience: Make sure to mention your experience in similar roles. We want to see how your background aligns with the responsibilities of a Service Advisor, so don’t hold back on those details!
Emphasise Your Willingness to Learn: Since we’re all about training and development, it’s important to show us that you’re eager to grow. Talk about any training or courses you’ve taken, especially related to hybrid and electric vehicles.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Richard Abson Group
✨Know Your Stuff
Make sure you brush up on the latest trends in hybrid and electric vehicles. The dealership is moving towards EVs, so showing that you’re knowledgeable about these technologies will impress them. Familiarise yourself with common customer queries related to EVs and how they differ from traditional vehicles.
✨Showcase Your Customer Service Skills
Since this role revolves around assisting customers, be ready to share specific examples of how you've provided excellent service in the past. Think of situations where you went above and beyond to help a customer, as this will demonstrate your passion for customer care.
✨Prepare for Role-Play Scenarios
Expect some role-play during the interview where you might have to handle a customer enquiry or complaint. Practise how you would approach these scenarios, focusing on empathy and problem-solving. This will show that you can think on your feet and handle real-life situations effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programmes they offer, especially regarding EVs, and how they support employee growth. This shows that you’re genuinely interested in the role and eager to develop your skills further.