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- Tasks: Assist customers with inquiries and provide updates on their vehicles.
- Company: Leading automotive dealer in Wrexham with a focus on customer care.
- Benefits: Basic salary up to £30,000, OTE of £36,000, competitive training, no Saturday work.
- Why this job: Join a passionate team and enhance your customer service skills in the automotive industry.
- Qualifications: At least one year of experience in a similar role and a strong passion for customer service.
The predicted salary is between 30000 - 36000 £ per year.
A leading automotive dealer in Wrexham is seeking a dedicated Service Advisor/Service Receptionist to assist customers with inquiries and provide updates on their vehicles.
The ideal candidate will have at least one year of experience in a similar role, a strong passion for customer service, and the ability to sell Service Plans.
The position offers a basic salary of up to £30,000 with realistic OTE of £36,000, competitive training, and no Saturday work.
Prestige Car Service Advisor – Customer Care & Plans in London employer: Richard Abson Group
Contact Detail:
Richard Abson Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Prestige Car Service Advisor – Customer Care & Plans in London
✨Tip Number 1
Get to know the company inside out! Research their values, services, and customer feedback. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your pitch! Think about how you can highlight your experience in customer service and selling Service Plans. We want you to sound confident and ready to tackle any questions they throw your way.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a customer-facing role. Make sure you look smart and professional when you go for that interview – it shows you care about the position.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, we encourage you to apply through our website for the best chances!
We think you need these skills to ace Prestige Car Service Advisor – Customer Care & Plans in London
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond for customers in previous roles. We love candidates who genuinely care about helping others!
Highlight Relevant Experience: Make sure to emphasise any experience you have as a Service Advisor or in a similar role. We want to see how your background aligns with what we're looking for, so don’t be shy about showcasing your skills and achievements!
Tailor Your Application: Take the time to customise your application for this specific role. Mention the automotive industry and your understanding of Service Plans. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we stand for!
How to prepare for a job interview at Richard Abson Group
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive industry, especially regarding service plans and customer care. Familiarise yourself with common inquiries customers might have and be ready to discuss how you would handle them.
✨Show Your Passion for Customer Service
During the interview, share specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your dedication to providing excellent service, which is crucial for this position.
✨Practice Your Sales Pitch
Since selling Service Plans is part of the job, prepare a brief pitch on why customers should consider these plans. Highlight the benefits and how they can enhance the customer experience, showing that you understand their needs.
✨Ask Insightful Questions
Prepare thoughtful questions about the company and the role. This shows your interest and helps you gauge if the company culture aligns with your values. For example, ask about their approach to customer feedback or how they support their staff's development.