At a Glance
- Tasks: Deliver exceptional customer service and manage service bookings at a prestigious automotive dealership.
- Company: Join a respected dealer group known for investing in its people and embracing innovation.
- Benefits: Competitive salary with uncapped bonuses, ongoing training, and career progression opportunities.
- Other info: Enjoy a modern work environment with flexible hours and only 1 in 4 Saturday mornings.
- Why this job: Be the first point of contact and make a real impact on customer experiences.
- Qualifications: 1 year of experience in a similar role and a passion for outstanding customer service.
The predicted salary is between 31500 - 38500 £ per year.
- Role: Service Advisor / Service Receptionist
- Mon-Fri 8am-5:30pm, only 1in4 Saturday mornings
Richard Abson Group is delighted to be assisting a prestigious automotive dealership in Llandudno in their search for an experienced Service Advisor / Service Receptionist.
Representing one of the industry's leading premium brands, this dealership forms part of a highly respected dealer group renowned for investing in its people.
You'll benefit from ongoing manufacturer training, genuine career progression, and the opportunity to work within a modern, forward-thinking business embracing the latest hybrid and electric vehicle technology.
As the first point of contact for customers, you'll play a key role in delivering an exceptional aftersales experience.
You'll manage service bookings, provide vehicle progress updates, explain technical information in a customer-friendly manner, and identify opportunities to promote service plans and additional aftersales products.
What we're looking for
- A minimum of 1 year's experience as a Service Advisor or in a similar aftersales role within a franchised main dealership.
- A passion for delivering outstanding customer service with a proactive sales approach.
- Experience using Kerridge and 1Link would be advantageous, although not essential.
Salary & Benefits
- £30,000 basic salary.
- Realistic OTE of £38,000 through uncapped bonus opportunities, including hours sold, service plans, and upsell/cross-sell performance.
- Current team members are consistently exceeding their bonus targets.
- Monday to Friday, 8:00am – 5:30pm.
- Only 1 in 4 Saturday mornings.
If you're an experienced Service Advisor looking to join a premium brand that genuinely invests in its people, we'd love to hear from you.
Service Advisor in Llandudno employer: Richard Abson Group
Richard Abson Group offers an exceptional working environment for Vehicle Technicians in Wrexham, providing a well-equipped workshop and a supportive team of professionals. With competitive salaries, no weekend work, and ample opportunities for career progression, this role is perfect for those seeking to enhance their skills while contributing to a respected brand. Join us to be part of a dynamic culture that values quality work and employee development.
