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- Tasks: Oversee daily workshop operations and manage a team of Technicians.
- Company: Join a well-established car dealership in Chester with a high-performing team.
- Benefits: Competitive salary with uncapped OTE, Monday to Friday hours, and overtime pay.
- Why this job: Lead a dynamic team and ensure top-notch customer service in a busy environment.
- Qualifications: Experience as a Workshop Controller or Senior Technician with strong leadership skills.
- Other info: Opportunity for career growth in a supportive and fast-paced setting.
The predicted salary is between 28800 - 43200 £ per year.
Location - Chester
Salary - £36,000 | OTE £48,000 (Uncapped)
Richard Abson Group are currently assisting a well-established main car dealership in Chester in their search for an experienced Workshop Controller. This is an excellent opportunity to join a busy, high-performing dealership where you will play a key role in the day-to-day management and efficiency of the workshop.
The Role
As Workshop Controller, you will be responsible for overseeing the daily operations of the workshop, ensuring work is allocated effectively and completed to the highest standard. You will manage the workflow of 18 Technicians while supporting 5 Service Advisors to maintain excellent customer service and maximise workshop productivity.
Key responsibilities include:
- Managing and organising the daily workload of Technicians
- Ensuring all servicing and repair work is completed efficiently and on time
- Supporting Service Advisors to manage customer expectations
- Monitoring workshop productivity and performance
- Accurately recording Technician time and workshop activity
- Producing technical reports and repair recommendations
- Ensuring high standards of workmanship and customer satisfaction
The Package
- Basic Salary: £36,000
- OTE: £48,000 (Uncapped)
- Monday – Friday 8:00am – 5:00pm
- 1 in 4 Saturday mornings (paid as overtime)
The Ideal Candidate
- Previous experience as a Workshop Controller or Senior Technician/Workshop Supervisor
- Strong leadership and organisational skills
- Experience within a main dealership environment is desirable
- Ability to manage a busy workshop and motivate a team
If this role sounds like the right opportunity for you, apply now or contact Jake Jones at Richard Abson Group for more information.
Workshop Controller in Chester employer: Richard Abson Group
Contact Detail:
Richard Abson Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller in Chester
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry, especially those who work in dealerships. They might know about openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your leadership and organisational skills. Think of examples from your past experience where you successfully managed a team or improved workshop efficiency.
✨Tip Number 3
Showcase your knowledge of workshop productivity metrics. Be ready to discuss how you've monitored performance and made improvements in previous roles. This will impress potential employers!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Workshop Controller in Chester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Workshop Controller or in a similar role. We want to see how your skills match the job description, so don’t be shy about showcasing your leadership and organisational abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific experiences that relate to managing a busy workshop and supporting a team of Technicians and Service Advisors.
Showcase Your Achievements: When detailing your past roles, focus on achievements rather than just duties. Did you improve workshop productivity or customer satisfaction? We love numbers, so if you can quantify your successes, even better!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Richard Abson Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to workshop operations. Understand the daily tasks of Technicians and Service Advisors, as well as common challenges they face. This will help you demonstrate your expertise and show that you're ready to hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about specific situations where you motivated your team or improved productivity. Being able to articulate your leadership style will be crucial in showing that you can effectively oversee the workshop.
✨Understand Customer Expectations
Familiarise yourself with the importance of customer service in a dealership environment. Be ready to discuss how you would support Service Advisors in managing customer expectations and ensuring satisfaction. This shows that you value the customer experience as much as the technical side of the job.
✨Prepare for Technical Questions
Expect to answer questions about workflow management and performance monitoring. Think about how you would handle specific scenarios, such as dealing with delays or underperformance. This preparation will help you feel confident and ready to tackle any question thrown your way.