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For Companies At a Glance
- Tasks: Assist customers, provide technical info, and upsell service plans.
- Company: Reputable car dealership in Chester with a supportive work culture.
- Benefits: Competitive salary of £32,000, OTE of £38,000, and no weekend work.
- Why this job: Join a dynamic team and enhance customer experiences while growing your skills.
- Qualifications: Experience in customer service and strong communication skills.
- Other info: Opportunities for training and development in a friendly environment.
The predicted salary is between 32000 - 36000 £ per year.
A reputable car dealership in Chester is seeking a Senior Service Advisor to assist customers with inquiries and provide technical information. This role involves supporting the service team and upselling service plans, ensuring high standards of customer service are maintained.
The position offers a competitive salary of £32,000 with an OTE of £38,000, a supportive work environment, and opportunities for training and development with no weekend work required.
Senior Service Advisor: Upsell & Customer Experience in Chester employer: Richard Abson Group
Contact Detail:
Richard Abson Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Advisor: Upsell & Customer Experience in Chester
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know someone at the dealership. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by brushing up on your upselling techniques and customer service skills. Think of real-life examples where you've gone above and beyond for customers – they love hearing about that!
✨Tip Number 3
Show your enthusiasm for the role! When you apply through our website, make sure to highlight why you're excited about working with this reputable dealership and how you can contribute to their success.
✨Tip Number 4
Follow up after your interview! A quick thank-you email reiterating your interest in the position can leave a lasting impression. It shows you're keen and professional, which is exactly what they want in a Senior Service Advisor.
We think you need these skills to ace Senior Service Advisor: Upsell & Customer Experience in Chester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and upselling. We want to see how you've made a difference in previous roles, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Service Advisor role. Share your passion for customer experience and how you can contribute to our team.
Showcase Your Technical Knowledge: Since this role involves providing technical information, make sure to mention any relevant automotive knowledge or experience. We love candidates who can bridge the gap between technical details and customer understanding!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Richard Abson Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge about car services and common customer inquiries. Being able to confidently discuss service plans and upselling techniques will show that you're not just a good communicator, but also knowledgeable in the field.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for customers. Highlighting your ability to maintain high standards of customer service will resonate well with the dealership's values.
✨Practice Upselling Scenarios
Think of potential upselling scenarios you might encounter in the role. Practising how you would approach these situations can help you articulate your strategies during the interview, demonstrating your proactive mindset.
✨Ask Insightful Questions
Prepare thoughtful questions about the dealership's service offerings and customer experience initiatives. This shows your genuine interest in the role and helps you understand how you can contribute to their success.
