At a Glance
- Tasks: Manage vehicle bookings and provide top-notch customer service in a busy dealership.
- Company: Join a premium car dealership in Chester with a strong reputation.
- Benefits: Earn £32,000 basic salary, realistic £40,000 OTE, and enjoy weekends off!
- Other info: Manufacturer training and genuine career progression opportunities await!
- Why this job: No weekend work means more time for you while earning great bonuses.
- Qualifications: 1+ years as a Service Advisor with strong communication skills.
The predicted salary is between 30600 - 37400 £ per year.
Service Advisor / Service Receptionist – NO WEEKENDS
Location: Chester
Salary: £32,000 Basic | £40,000 OTE
Hours: Monday to Friday, 8am – 6pm | NO WEEKENDS
Richard Abson Group is recruiting for an experienced Service Advisor / Service Receptionist to join a well-established, premium main car dealership in Chester. This is a fantastic opportunity for an experienced Service Advisor looking for a £32,000 basic salary, realistic £40,000 OTE and NO WEEKEND WORK! You'll be joining a successful dealership offering excellent earning potential, manufacturer training and genuine opportunities for career progression.
The Role:
- Booking vehicles in for servicing, MOTs and repairs
- Keeping customers updated on the progress of their vehicles
- Liaising with Technicians and the workshop to ensure work is completed efficiently
- Advising customers on additional work, repairs and service plans
- Maximising bonus opportunities through upselling and customer service
- Delivering excellent customer service throughout the aftersales process
What We're Looking For:
- Minimum 1 year's experience as a Service Advisor / Service Receptionist within a main car dealership
- Strong customer service and communication skills
- Confident in upselling service plans and additional work
- Experience with Kerridge and 1Link would be beneficial
- Organised, professional and able to work in a busy dealership environment
Salary & Benefits:
- ~£32,000 Basic Salary
- ~£40,000 Realistic OTE
- ~ Uncapped bonus structure
- ~ Existing Service Advisors consistently exceeding bonus targets
- ~ NO WEEKENDS – Every Saturday and Sunday off!
- ~ Monday to Friday, 8am – 6pm
- ~ Manufacturer training and career progression
- ~ Established premium main car dealership
Interested? If you're an experienced Service Advisor or Service Receptionist looking for a better basic salary, strong bonus potential and the benefit of NO WEEKENDS, we'd love to hear from you.
Locations
Rota Service Administrator in Cheshire, Chester employer: Richard Abson Group
Richard Abson Group offers an exceptional working environment for Vehicle Technicians in Wrexham, providing a well-equipped workshop and a supportive team of professionals. With competitive salaries, no weekend work, and ample opportunities for career progression, this role is perfect for those seeking to enhance their skills while contributing to a respected brand. Join us to be part of a dynamic culture that values quality work and employee development.
StudySmarter Expert Advice🤫
We think this is how you could land Rota Service Administrator in Cheshire, Chester
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Richard Abson Group. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Richard Abson Group before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Rota Service Administrator in Cheshire, Chester
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Richard Abson Group:Your cover letter is your chance to shine! Tell us why you want to work at Richard Abson Group specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Richard Abson Group!
How to prepare for a job interview at Richard Abson Group
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
