Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Build trusted partnerships and deliver revenue and profit KPIs across major customers.
- Company: Join a leading food company with a focus on innovation and customer success.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact by developing strategies that drive customer success and business growth.
- Qualifications: Experience in account management and strong relationship-building skills required.
- Other info: Dynamic work environment with a commitment to diversity and inclusion.
The predicted salary is between 60000 - 80000 £ per year.
Purpose Statement
To build trusted partnerships across our biggest customers and biggest potential opportunities. Delivering a clear set of agreed Revenue, profit and share KPIs. This role will independently build multi‑level cross‑functional contact strategies to deliver the AOP outcomes. This role is about delivering across a span of customers with multiple needs, developing clear short and long term strategies.
Key Accountabilities
- Being the expert in developing and delivering the customer strategy.
- Building the plans to win and executing that cross‑functionally across complex customers.
- Implement customer‑focused growth solutions to enable attainment of stretch revenue and profit targets.
- Accountable to the Business Unit Head on your scope of customers and how you build, course‑correct and deliver to ensure delivery of agreed KPI’s, budgets and outcomes.
- Taking ownership of the contact structure across customers at multi levels to ensure short‑ and long‑term plans are delivered.
- Customers should say in their own words we are the ‘trusted first choice’ in their category. This is a personal accountability of this role.
- Work cross‑functionally to build the right customer stories to win and deliver against our stretch AOP targets, winning across complex categories.
- Own the role: main accountability is to be in control of delivery, finding alternatives and solutions when monthly, quarterly and yearly delivery is challenged. This role is proactive not consequential.
- Communicate effectively and proactively with all internal functions; production, supply chain, technical, new product development, finance, marketing and category management to ensure we deliver the needs on time for customers in line with Rich internal process.
- Be a proactive team player in the Business Unit, supporting the direction and delivery across all customers and being proactive in the strategic development of the plan.
- Be the voice of the customer, being active in store and at customer, doing what it takes to deliver and being known for doing so. Customers will talk about our support for them even if we do not win awards.
Critical Skills
- Excellent interpersonal and relationship management skills.
- Understanding of our competitor dynamics and how we will work to counteract their presence in our customers.
- Understanding of market dynamics and consumer trends.
- Business development track record in the food and/or drink marketplace.
- Strong influencing skills, ability to influence at a variety of levels.
- Adaptable and resilient.
- Strong negotiation skills gained in an FMCG commercial environment.
- Appreciation of the NPD process of bringing a product to market.
- Ability to operate at pace in a fast moving environment.
Desirable Skills
- Contacts and network across associated marketplace.
- Extensive knowledge of the food industry.
- Demonstrable experience in major customer account management in Food and Bakery.
- Understanding the Joint Business Planning process and how to agree and implement plans with shared objectives.
- Proven track record in insight‑based solution selling.
- Have had experience in sweet or savoury bakery in the UK.
Rich Products Corporation welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Senior Commercial Manager in Andover employer: Rich Products UK
Contact Detail:
Rich Products UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Commercial Manager in Andover
✨Tip Number 1
Network like a pro! Get out there and connect with people in the food and drink industry. Attend events, join relevant groups, and don’t be shy about reaching out on LinkedIn. Building those relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Be the voice of the customer! When you’re chatting with potential employers, show them you understand their customers’ needs. Share insights on market dynamics and consumer trends to demonstrate your expertise and how you can help them become the ‘trusted first choice’.
✨Tip Number 3
Prepare for interviews by role-playing common scenarios. Think about how you’d tackle challenges in customer strategy or cross-functional collaboration. Practising these conversations will help you feel confident and ready to impress when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining us. Tailor your application to highlight your experience in major customer account management and your track record in the food industry. Let’s make it happen together!
We think you need these skills to ace Senior Commercial Manager in Andover
Some tips for your application 🫡
Show Your Strategy Skills: When writing your application, make sure to highlight your experience in developing and executing customer strategies. We want to see how you've built plans that deliver results, especially in complex environments.
Be the Voice of the Customer: Demonstrate your understanding of customer needs and how you've acted on them in the past. Use examples that show you can build trusted relationships and be proactive in addressing challenges.
Highlight Your Cross-Functional Experience: This role requires working with various teams, so share your experiences collaborating across functions like production, finance, and marketing. We love seeing how you’ve navigated these relationships to achieve goals.
Tailor Your Application: Make sure your application speaks directly to the job description. Use similar language and focus on the key skills and experiences that align with what we’re looking for. And remember, apply through our website for the best chance!
How to prepare for a job interview at Rich Products UK
✨Know Your Customers Inside Out
Before the interview, dive deep into understanding the company's biggest customers and their needs. Research their market dynamics and consumer trends to show that you can build trusted partnerships and deliver tailored solutions.
✨Showcase Your Strategic Thinking
Prepare to discuss how you've developed and executed customer strategies in the past. Bring examples of how you've built multi-level contact strategies and delivered on KPIs, budgets, and outcomes to demonstrate your proactive approach.
✨Highlight Your Relationship Management Skills
Be ready to talk about your interpersonal skills and how you've successfully managed relationships with key stakeholders. Use specific examples to illustrate your ability to influence at various levels and work cross-functionally.
✨Demonstrate Your Adaptability and Resilience
In a fast-paced environment, things can change quickly. Share experiences where you've had to course-correct or find alternative solutions to meet targets. This will show that you're not just reactive but also proactive in overcoming challenges.