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- Tasks: Manage customer relationships and develop strategies to drive growth in the food service sector.
- Company: Rich Products Corporation is a family-owned food company inspiring possibilities with diverse food products worldwide.
- Benefits: Enjoy competitive pay, paid time off, parental leave, and fun in-house taste tests!
- Why this job: Join a supportive culture that values your input and offers opportunities for personal and professional growth.
- Qualifications: Strong interpersonal skills, negotiation experience, and ability to analyse market data are essential.
- Other info: This role is field-based with visits required to the Andover site.
The predicted salary is between 36000 - 60000 £ per year.
Location: Andover, GB, SP11 8EZ
Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants, and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others.
This role is about owning and managing a scope of customers, independently creating a clear business plan in line with the AOP to deliver channel strategy outcomes. You will be responsible for delivering outcomes through a multi-level contact structure at customers through a well-managed and aligned stakeholder group internally and externally. This role is field-based with a requirement to visit the Andover site.
Responsibilities
- Develop a clear set of customer strategies in line with the channel / BU strategy.
- Implement customer-focused growth solutions to enable attainment of budget and stretch revenue and profit targets.
- Accountable to the Business Unit Head on your scope of customers and how you build, course correct and deliver to ensure delivery of agreed KPI’s, budgets, and outcomes.
- Own the contact structure across customers at multiple levels to ensure that short- and long-term plans are delivered.
- Manage insights and selling stories that deliver the outcomes in year and beyond.
- Communicate effectively and proactively with all internal functions; production, supply chain, technical, new product development, finance, marketing, and category management.
- Be a proactive team player in the Business Unit, supporting the direction and delivery across all customers.
- Act as the voice of the customer, engaging actively in store and with the customer.
Knowledge/Skills/Experience
- Excellent interpersonal and relationship management skills.
- Ability to operate on own initiative and make well-thought-through decisions under pressure.
- Can source, interpret, and create insight behind customer and market data.
- Using insight and market data, has the ability to create and deliver compelling customer presentations.
- Demonstrated ability to develop customer relationships and build revenue and profit.
- Strong negotiation skills gained in an FMCG commercial environment.
- Experience of working with R&D and the process of bringing a product to market.
- Ability to operate at pace in a fast-moving environment.
Rich Products Corporation welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Bringing Your Best Self to Work
As a family-owned company, caring for our associates—their whole selves—is a top priority. That’s why we provide benefits and tools to help our people balance the integration of work and life:
- Competitive compensation
- Paid time off
- Parental leave
- Family planning support
- Associate resource groups
- Volunteering & community impact opportunities
- Holiday gatherings and in-house taste tests!
It’s all part of how we support our family of associates. Because in the company of family, all things are possible.
Customer Development Manager - Food Service employer: Rich Products Corporation
Contact Detail:
Rich Products Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Development Manager - Food Service
✨Tip Number 1
Familiarise yourself with the food service industry and Rich Products' offerings. Understanding their products and how they fit into the market will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with current or former employees of Rich Products on platforms like LinkedIn. They can provide valuable insights about the company culture and expectations for the Customer Development Manager role.
✨Tip Number 3
Prepare to discuss your experience with customer relationship management and how you've successfully driven revenue growth in previous roles. Be ready to share specific examples that demonstrate your negotiation skills.
✨Tip Number 4
Research recent trends in the food service sector, especially those affecting FMCG companies. Being knowledgeable about current challenges and opportunities will show your commitment and readiness to contribute to Rich Products.
We think you need these skills to ace Customer Development Manager - Food Service
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer development and relationship management, particularly in the food service or FMCG sectors. Use specific examples that demonstrate your ability to meet revenue and profit targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of Rich Products Corporation's values and mission. Explain how your skills and experiences align with the responsibilities of the Customer Development Manager role, particularly your ability to create customer strategies and manage stakeholder relationships.
Highlight Key Skills: In your application, emphasise critical skills such as negotiation, insight interpretation, and presentation abilities. Provide concrete examples of how you've successfully used these skills in previous roles to drive business outcomes.
Show Enthusiasm for the Role: Convey your passion for the food industry and your eagerness to contribute to Rich Products Corporation. Mention any relevant knowledge about their products and how you can help them achieve their goals in the food service sector.
How to prepare for a job interview at Rich Products Corporation
✨Understand the Company Culture
Before your interview, take some time to research Rich Products Corporation and their family-owned ethos. Understanding their commitment to caring for associates and community involvement will help you align your answers with their values.
✨Prepare Customer-Focused Strategies
Since the role involves developing customer strategies, come prepared with examples of how you've successfully managed customer relationships in the past. Think about specific strategies you've implemented that led to growth and how they could apply to this position.
✨Showcase Your Negotiation Skills
Be ready to discuss your negotiation experiences, especially in an FMCG environment. Prepare a few scenarios where you successfully negotiated terms or resolved conflicts, as this will demonstrate your ability to handle pressure and achieve results.
✨Engage with Insightful Questions
During the interview, ask insightful questions about the company's current challenges and opportunities in the food service sector. This shows your proactive nature and genuine interest in contributing to their success.
