At a Glance
- Tasks: Build trusted partnerships with customers and develop strategic business plans.
- Company: Join Rich Products, a family-owned global leader in the food industry.
- Benefits: Enjoy competitive pay, paid time off, parental leave, and community impact opportunities.
- Other info: Be part of a supportive family culture with exciting career development opportunities.
- Why this job: Make a real difference in customer relationships and drive growth in a dynamic environment.
- Qualifications: Strong interpersonal skills and experience in FMCG or food industry preferred.
The predicted salary is between 40000 - 50000 £ per year.
Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others.
PURPOSE STATEMENT
To build long term trusted partnerships across a portfolio of customers, delivering against a set of KPI’s at NSV, GM, Distribution and share. This role is about owning and managing a scope of customers, independently creating a clear business plan in line with the AOP to deliver channel strategy outcomes. This role is about delivering outcomes through a multi-level contact structure at customer through a well-managed and aligned stakeholder group internally and externally.
- Develop a clear set of customer strategies in line with the channel / BU strategy.
- Create plans that deliver against a set of market and customer growth assumptions.
- Implement customer focused growth solutions to enable attainment of budget and stretch revenue and profit targets.
- Be accountable to the Business Unit Head on your scope of customers and how you build, course correct and deliver to ensure delivery of agreed KPI’s, budgets and outcomes.
- Take ownership of the contact structure across customers at multi levels to ensure that short- and long-term plans are delivered.
- Own the insights and selling stories that deliver the outcomes in year and beyond.
- Communicate effectively and pro-actively with all internal functions; production, supply chain, technical, new product development, finance, marketing, and category management.
- Be a proactive team player in the Business Unit, supporting the direction and delivery across all customers.
- Be the voice of the customer, being active in store and with the customer.
KNOWLEDGE/SKILLS/EXPERIENCE
- Excellent interpersonal and relationship management skills.
- Ability to operate on own initiative and make well thought through decisions under pressure.
- Can source, interpret and create insight behind customer and market data.
- Using insight and market data, has the ability to create and deliver compelling customer presentations to positively influence customer decisions.
- Can demonstrate an ability to develop customer relationships and build revenue and profit there from.
- Is able to build customer relationships at all levels and call on wider internal teams where needed.
- Adaptable and resilient.
- Strong negotiation skills gained in an FMCG commercial environment.
- Experience of working with R&D and the process of bringing a product to market.
- Ability to operate at pace in a fast moving environment.
- Where appropriate a strong understanding of capital based solution management.
- Contacts and network across associated marketplace.
- Leading and managing projects to a successful implementation.
- Good knowledge of the food industry.
- Understands the Joint Business Planning process and how to agree and implement plans with shared objectives.
- Proven track record in insight-based solution selling.
Rich Products Corporation welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
BRINGING YOUR BEST SELF TO WORK.
As a family-owned company, caring for our associates—their whole selves—is a top priority. That’s why we provide benefits and tools to help our people balance the integration of work and life:
- Competitive compensation.
- Paid time off.
- Parental leave.
- Family planning support.
- Associate resource groups.
- Volunteering & community impact opportunities.
- Holiday gatherings.
- In-house taste tests (we are a food company after all)!
It’s all part of how we support our family of associates. Because in the company of family, all things are possible.
Customer Development Manager in Andover employer: Rich Products Corporation
Rich Products Corporation is an exceptional employer that prioritises the well-being of its associates, offering competitive compensation, generous paid time off, and family planning support. With a strong focus on employee growth and community impact, our collaborative work culture fosters innovation and creativity, making it an ideal place for those looking to thrive in the food industry while being part of a supportive family-oriented environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Development Manager in Andover
✨Tip Number 1
Network like a pro! Get out there and connect with people in the food industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Rich’s and understanding their products and values. Tailor your answers to show how you can contribute to their mission of delivering customer-focused growth solutions. Be ready to share your insights and experiences that align with their goals.
✨Tip Number 3
Practice your pitch! You want to make a lasting impression, so rehearse how you’ll present yourself and your skills. Focus on your ability to build relationships and deliver results, as these are key for a Customer Development Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Rich’s family. Let’s make those infinite possibilities happen together!
We think you need these skills to ace Customer Development Manager in Andover
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Development Manager role. Highlight your relevant experience and skills that align with the job description, especially around building customer relationships and delivering results.
Showcase Your Insights:Use your application to demonstrate how you can source and interpret market data. Share examples of how you've used insights to create compelling presentations or strategies that influenced customer decisions in the past.
Be Proactive in Your Approach:We love candidates who take initiative! In your application, mention times when you've proactively solved problems or taken ownership of projects. This will show us you're ready to 'own it' in this role.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, we want to make sure you have the best chance to shine!
How to prepare for a job interview at Rich Products Corporation
✨Know Your Customer
Before the interview, dive deep into Rich's customer base and understand their needs. Familiarise yourself with the food industry trends and how they impact customer decisions. This will help you demonstrate your ability to build relationships and deliver tailored solutions.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex challenges in previous roles. Highlight your proactive approach and ability to course correct when things don’t go as planned. This aligns perfectly with the role’s focus on owning outcomes and finding alternative solutions.
✨Master the Art of Communication
Practice articulating your thoughts clearly and confidently. Since this role involves liaising with various internal teams, showcase your interpersonal skills and ability to communicate effectively across different levels. Use specific examples to illustrate your experience in stakeholder management.
✨Be the Voice of the Customer
Demonstrate your understanding of the customer journey and how you can advocate for their needs. Share instances where you’ve successfully influenced customer decisions or built trust. This will show that you’re not just about numbers but genuinely care about delivering value.
