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- Tasks: Ensure our facilities are in top condition and deliver a 5-star guest experience.
- Company: Join a vibrant team dedicated to creating exceptional experiences for guests.
- Benefits: Full-time hours, flexible shifts, and a dynamic work environment.
- Why this job: Be part of a team that values high standards and variety in your day.
- Qualifications: Strong customer service skills and a proactive approach to problem-solving.
- Other info: Opportunity for growth in a supportive and collaborative atmosphere.
The predicted salary is between 25000 - 30000 £ per year.
We are excited to offer a fantastic opportunity to join our Facilities Maintenance team as a Multi Skilled Maintenance Operative here on the Village. If you take pride in delivering high standards, enjoy variety in your day, and want to help create exceptional experiences for guests, we would love to hear from you.
About the Role
As a Maintenance Operative, you'll play a key part in ensuring our accommodation and wider Village environment remain in top condition. Your work will directly contribute to a 5-star guest experience, combining both preventative and reactive maintenance across the site.
What You'll Be Doing:
- Carrying out planned preventative maintenance in guest accommodation
- Responding to reactive maintenance issues quickly and professionally
- Conducting general repairs and maintenance across all areas of the Village
- Helping ensure all facilities are safe, functional, and presented to the highest standard
- Working collaboratively with the wider Facilities Maintenance team
Our perfect match will possess the following essential attributes:
- Exceptional customer service
- Strong problem-solving skills
- An awareness of Health and Safety compliance
- Exceptional communication and interpersonal skills
- Resilience and the ability to perform under pressure
- Good time management and organisational skills
- Attention to detail
- The ability to communicate at all levels, to both the internal and external customer
Trade qualifications are desirable but not essential. All applicants are welcomed, but due to job requirements a full driving license is desirable.
Availability:
We have a permanent full-time position available, offering 45 hours per week over 5 days and covers an operation which is open seven days a week from 6am to 7pm. Full flexibility to work weekends and evenings will be required to meet the commercial needs of the business.
Maintenance Operative in Preston employer: Ribby Hall Village
Contact Detail:
Ribby Hall Village Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Operative in Preston
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the facilities maintenance field. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Show off your skills! If you have any relevant experience or projects, create a portfolio or a simple presentation to showcase your work. This can really help you stand out during interviews and demonstrate your problem-solving abilities.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies you’re interested in, like us at StudySmarter, and express your enthusiasm for potential opportunities. You never know what might come up!
✨Tip Number 4
Prepare for the interview! Research common questions for maintenance roles and practice your answers. Highlight your customer service skills and ability to work under pressure, as these are key for creating exceptional experiences for guests.
We think you need these skills to ace Maintenance Operative in Preston
Some tips for your application 🫡
Show Your Passion for Maintenance: When writing your application, let us know why you love maintenance work! Share any experiences that highlight your pride in delivering high standards and how you enjoy variety in your day-to-day tasks.
Highlight Your Problem-Solving Skills: Make sure to mention specific examples where you've tackled maintenance issues effectively. We want to see how you respond to challenges and ensure everything runs smoothly!
Emphasise Customer Service: Since exceptional customer service is key for us, include instances where you've gone above and beyond to help guests or clients. This will show us that you understand the importance of creating a great experience.
Tailor Your Application: Take a moment to read through the job description again and tailor your application accordingly. Use similar language and focus on the skills we’re looking for. And remember, apply through our website for the best chance!
How to prepare for a job interview at Ribby Hall Village
✨Know Your Stuff
Before the interview, brush up on your maintenance skills and knowledge. Familiarise yourself with common issues in facilities maintenance, as well as any relevant health and safety regulations. This will show that you're serious about the role and ready to tackle challenges head-on.
✨Show Off Your Customer Service Skills
Since this role involves interacting with guests, be prepared to discuss how you’ve provided exceptional customer service in the past. Think of specific examples where you resolved issues or went above and beyond to ensure satisfaction. This will highlight your interpersonal skills and commitment to a 5-star experience.
✨Demonstrate Problem-Solving Abilities
Prepare to share instances where you've successfully solved maintenance problems. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you clearly convey your thought process and resilience under pressure, which are key attributes for this position.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team and the work environment. Inquire about the types of maintenance tasks you’ll be handling or how the team collaborates. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.