At a Glance
- Tasks: Join our team to sell holiday homes and provide exceptional customer service.
- Company: Five Star Holiday Village, a vibrant and customer-focused environment.
- Benefits: Enjoy health club membership, discounts, and a supportive work culture.
- Other info: Flexible hours with opportunities for career growth in a beautiful setting.
- Why this job: Make a difference by helping families find their dream holiday homes.
- Qualifications: Sales experience and excellent communication skills are essential.
The predicted salary is between 30000 - 40000 β¬ per year.
Five Star Holiday Village seeks organised and highly motivated Holiday Home Sales Negotiator (Advisor) to join a busy customer and sales focused team. Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.
We have a fantastic opportunity for a highly organised, motivated sales professional to join our Holiday Home Team. Working in an enthusiastic team, you will be responsible for securing sales and ensuring all associated department administration is completed to a high standard to deliver an excellent customer experience.
Interested in: A professional Sales Negotiator/Advisor with experience working with the estate/letting agency, with associated administration and customer service experience. You will be friendly and approachable with a desire to promote our wonderful Five Star Holiday Village to attract prospective Holiday Home owners whilst still providing a great service to our existing customers.
The main duties of the role will be:
- Provide tours of the Village and holiday homes to prospective customers/welcome customers and undertake customer appointments.
- Maintain and develop relationships with existing and new customers in person and via telephone calls and emails.
- Selling Holiday Homes to maximise profit and achieve annual financial objectives.
- Holiday Home handovers ensuring customer files are accurate and complete.
- Ensure holiday homes for sale are presented to a high standard at all times/office presented well and ready for customers.
- Ensure the office is run professionally in line with outlined company practices.
- Undertake admin tasks to support the team (such as obtaining proofs information) to support compliance.
- Market holiday homes for sale across platforms.
- Complete Daily banking.
Our perfect match will possess the following essential attributes:
- Experience as a letting agent/estate agent would be preferred.
- Experience in sales and a good understanding of sales techniques is essential.
- A proven track record of excellent customer service and business acumen.
- Self-motivated, pro-active, multi-tasking to operate effectively in a busy office.
- Able to work well independently, and as part of a team.
- Excellent organisation & time management skills.
- Excellent communication and people skills.
- Flexibility, determination, enthusiasm and the ability to work well under pressure.
- Excellent PC skills all Microsoft office packages.
- Excellent personal presentation.
- Strong numeracy skills and attention to detail.
- Due to the nature of the position, a full and valid UK driving licence is essential to be considered for this role.
Availability: We have one permanent position. Applicants interested in working 40 hours across 5 days, does include some weekend working. Shifts will be scheduled on a 4-week rota, and availability to work weekends as well as cover periods of leave and absence is essential to meet the commercial needs of the business.
Employee Benefits: Our dedicated employees benefit from a comprehensive package of rewards and benefits, including:
- Complimentary Health Club Membership (following a qualifying period) and discounted Membership for partners
- Complimentary Annual Health Check
- Free annual Aqua Thermal Journey
- Four Health Club family day passes per year for friends and family
- 35% discount at all Ribby Hall Village eateries
- 35% discount off The Spas Aqua Thermal Journey and Treatments
- Staff Card Loyalty Points
- Preferential rates for self-catering accommodation
- 10% discount on Ribby Hall Village Nursery costs
- Access to a variety of health and wellbeing schemes, including Medicash membership
- Personal uniform
- Automatic enrolment pension scheme
- Cycle to Work scheme
- Employee long service rewards
- Reward and recognition scheme
- Employee Referral Programme
- Annual Employee Celebration
Based in over 130 acres of beautiful countryside. This position may close early if applicant numbers permit.
Sales Negotiator in Kirkham employer: Ribby Hall Village
Five Star Holiday Village is an exceptional employer that prioritises employee well-being and professional growth within a vibrant and supportive work culture. Our team members enjoy a range of benefits, including complimentary health club membership, discounts on various services, and access to health and wellbeing schemes, all set in the stunning backdrop of 130 acres of countryside. Join us as a Sales Negotiator and be part of a dedicated team that values your contributions and fosters a rewarding career in holiday home sales.
StudySmarter Expert Adviceπ€«
We think this is how you could land Sales Negotiator in Kirkham
β¨Tip Number 1
Get to know the company inside out! Research Five Star Holiday Village and understand their values, services, and what makes them unique. This will help you tailor your conversations and show genuine interest during interviews.
β¨Tip Number 2
Practice your sales pitch! As a Sales Negotiator, you'll need to sell yourself just as much as the holiday homes. Prepare a brief introduction about your experience and why you're the perfect fit for the role.
β¨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
β¨Tip Number 4
Donβt forget to follow up! After an interview, send a quick thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds.
We think you need these skills to ace Sales Negotiator in Kirkham
Some tips for your application π«‘
Read the Job Description Carefully:Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand what we're looking for in a Sales Negotiator and how your skills align with our needs.
Show Off Your Experience:When writing your application, highlight your experience in sales and customer service. We love seeing candidates who can demonstrate their track record in these areas, especially if you've worked in estate or letting agencies before!
Be Personable and Approachable:Since this role involves a lot of customer interaction, let your personality shine through in your application. Weβre looking for someone friendly and approachable, so donβt be afraid to show us who you are!
Apply Through Our Website:We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for this fantastic opportunity with our Holiday Home Team!
How to prepare for a job interview at Ribby Hall Village
β¨Know Your Product
Before the interview, make sure you know everything about Five Star Holiday Village and the holiday homes on offer. Familiarise yourself with the features, benefits, and unique selling points of the properties. This will help you demonstrate your enthusiasm and knowledge during the interview.
β¨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and techniques. Think of specific examples where you successfully closed a deal or improved customer satisfaction. Be ready to explain how you can apply those skills to sell holiday homes effectively.
β¨Demonstrate Excellent Customer Service
Since this role is heavily focused on customer interaction, be prepared to share examples of how you've provided exceptional customer service in the past. Highlight your ability to build relationships and handle customer queries, as this will show that you understand the importance of a great customer experience.
β¨Be Organised and Professional
Given the administrative aspects of the role, come prepared with a notepad and pen to take notes during the interview. Show that you are organised by asking insightful questions about the role and the team. This will reflect your professionalism and readiness to contribute to the busy environment.