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- Tasks: Provide preventative and reactive maintenance to ensure a 5* guest experience.
- Company: Join the vibrant team at Five Star Holiday Village.
- Benefits: Enjoy health club membership, discounts, and a comprehensive rewards package.
- Why this job: Make a real difference in a beautiful countryside setting while developing your skills.
- Qualifications: Strong problem-solving skills and exceptional customer service are essential.
- Other info: Flexible hours with opportunities for career growth in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
Five Star Holiday Village seeks skilled and enthusiastic Maintenance Operatives to join a busy team. We have a fantastic opportunity within the Village for a Maintenance Operative based in the Facilities Maintenance department. The primary purpose of the role is to provide preventative and reactive maintenance to the accommodation on the Village, ensuring our guests’ experience is of a 5* standard. The duties are varied, and the role will also involve the provision of general maintenance in all other areas of the village.
Interested in: A professional and hard-working Maintenance Operative keen to carry out a variety of duties designed to ensure our Village is exceptionally presented at all times. The chosen candidate will carry out a variety of duties and must demonstrate exceptional initiative and problem-solving skills.
Our perfect match will possess the following essential attributes:
- Exceptional customer service
- Strong problem-solving skills
- An awareness of Health and Safety compliance
- Exceptional communication and interpersonal skills
- Resilience and the ability to perform under pressure
- Good time management and organisational skills
- The ability to communicate at all levels, to both the internal and external customer
All applicants are welcomed, but due to job requirements a full driving license is desirable.
Availability: We have a permanent full-time position available, offering 45 hours per week over 5 days and covers an operation which is open seven days a week from 6am to 7pm. Full flexibility to work weekends and evenings will be required to meet the commercial needs of the business.
Salary: We are proud to offer competitive salaries in excess of the National Minimum Wage. Salary will be discussed with applicants upon interview.
Employee Benefits: Our dedicated employees benefit from a comprehensive package of rewards and benefits, including:
- Complimentary Health Club Membership (following a qualifying period) and discounted Membership for partners
- Complimentary Annual Health Check
- Free annual Aqua Thermal Journey
- Four Health Club family day passes per year for friends and family
- 35% discount at all Ribby Hall Village eateries
- 35% discount off The Spa’s Aqua Thermal Journey and Treatments
- Staff Card Loyalty Points
- Preferential rates for self-catering accommodation
- 10% discount on Ribby Hall Village Nursery costs
- Access to a variety of health and wellbeing schemes, including Medicash membership
- Personal uniform
- Automatic enrolment pension scheme
- Cycle to Work scheme
- Employee long service rewards
- Reward and recognition scheme
- Employee Referral Programme
- Annual Employee Celebration
Based in over 130 acres of beautiful countryside. Closing date for applications: 16th March 2026. This position may close early if applicant numbers permit. We welcome applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. Should you need any adjustments throughout the interview process and beyond, please let us know.
Facilities Maintenance - Maintenance Operative employer: Ribby Hall Village
Contact Detail:
Ribby Hall Village Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Maintenance - Maintenance Operative
✨Tip Number 1
Get to know the company! Research Five Star Holiday Village and understand their values and what makes them tick. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to maintenance and customer service. Think about examples from your past experiences that showcase your problem-solving skills and resilience under pressure.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Facilities Maintenance - Maintenance Operative
Some tips for your application 🫡
Show Your Skills: Make sure to highlight your exceptional problem-solving skills and customer service experience in your application. We want to see how you can contribute to maintaining our 5* standard!
Be Specific: When describing your previous maintenance experience, be specific about the tasks you've handled. This helps us understand how your background aligns with the varied duties of the role.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the key attributes we’re looking for, like resilience and time management. It shows us you’re genuinely interested.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Ribby Hall Village
✨Know Your Stuff
Before the interview, brush up on your technical skills related to maintenance. Familiarise yourself with common issues in facilities management and be ready to discuss how you've solved similar problems in the past.
✨Showcase Your Customer Service Skills
Since this role involves ensuring a 5* experience for guests, think of examples where you've gone above and beyond for customers. Be prepared to share these stories during the interview to highlight your exceptional customer service abilities.
✨Demonstrate Problem-Solving Prowess
Prepare to discuss specific challenges you've faced in previous roles and how you tackled them. This will showcase your initiative and problem-solving skills, which are crucial for a Maintenance Operative.
✨Be Flexible and Ready to Adapt
Given the nature of the job, flexibility is key. During the interview, express your willingness to work weekends and evenings, and share any experiences that demonstrate your ability to perform under pressure.