At a Glance
- Tasks: Lead daily operations at a luxury health club, ensuring top-notch service and safety.
- Company: Ribby Hall Village, a stunning 5-star resort in Lancashire.
- Benefits: Free health club membership, discounts, wellness schemes, and more!
- Other info: Flexible hours with excellent career growth opportunities in a vibrant environment.
- Why this job: Join a dynamic team and make a real impact in a beautiful setting.
- Qualifications: Experience in hospitality management and strong leadership skills required.
The predicted salary is between 26000 - 36000 £ per year.
Ribby Hall Village is situated in over 100 acres of beautiful Lancashire countryside offering luxury, self-catering accommodation for short breaks and holidays year-round. Rated 5 stars by Visit Britain, it is located in the picturesque village of Wrea Green, within easy reach of Blackpool, Lake District, Manchester, Liverpool, and Ribble Valley. Ribby Hall Village features a multi-million pound, award-winning, adult-only 5* Spa Hotel with unrivalled facilities in the North West. The village also hosts an extensive range of facilities, making it an ideal choice for corporate events, conferences, weddings, and team-building occasions.
Key Responsibilities
- Lead and manage the day-to-day operations of designated internal departments, ensuring high standards of performance and service delivery.
- Play an active role within the Duty Manager rota, including early, late, and weekend shifts, supporting the team with a hands-on approach.
- Take ownership of departmental financial performance, driving income growth and maintaining cost efficiency, including invoice approval and budget adherence.
- Champion health and safety across all areas of responsibility, ensuring compliance and a safe environment for members and staff.
- Maintain the Club’s prestigious 5-Star presentation standards, with a strong focus on cleanliness, maintenance, and overall facility excellence.
- Collaborate closely with the Health Club management team to support smooth operations and contribute to the Club’s ongoing success and growth.
- Respond effectively to any emergency situations during shifts, ensuring swift and appropriate action is taken.
- Oversee staff scheduling, including rota planning and holiday management, to ensure optimal coverage and team well-being.
- Carry out daily banking procedures and building safety checks with precision and accountability.
This is very much a ‘hands on’ role where you will lead by example, helping where required in all departments so an in-depth knowledge and experience of all sub-departments is essential.
Qualifications
- Demonstrable business acumen ideally previous experience of managing a profit and loss and delivering financial targets within the Hospitality and Leisure Sector.
- Previous people management experience, ideally in the Hospitality and Leisure Sector.
- Strong interpersonal and influencing skills, with a calm demeanour and the ability to establish and maintain relationships across the Company and externally.
- Well organised, detail oriented and the ability to handle multiple tasks simultaneously.
- Time management skills and the ability to work effectively on their own initiative as well as part of a team.
- Pro-active with excellent follow through on tasks.
- Creativity, strong problem-solving skills and personal drive to lead by example and achieve all targets across the board.
- Technical knowledge and experience of pool plant would be advantageous.
- Food safety is a crucial element of the health club operation therefore food safety qualifications and working knowledge would be advantageous.
Availability: This is a full-time position working 40 hours across 5 days in a department that operates 7 days a week. Full flexibility to work weekends, early mornings and evenings is essential to meet the commercial needs of the business. From £31,000 per annum based on experience.
Employee Benefits
- Complimentary Health Club Membership (following a qualifying period) and discounted Membership for partners
- Complimentary Annual Health Check
- Free annual Aqua Thermal Journey
- Four Health Club family day passes per year for friends and family
- 35% discount at all Ribby Hall Village eateries
- 35% discount off The Spa’s Aqua Thermal Journey and Treatments
- Staff Card Loyalty Points
- Preferential rates for self-catering accommodation
- 10% discount on Ribby Hall Village Nursery costs
- Access to a variety of health and wellbeing schemes, including Medicash membership
- Personal uniform
- Automatic enrolment pension scheme
- Cycle to Work scheme
- Employee long service rewards
- Reward and recognition scheme
- Employee Referral Programme
- Annual Employee Celebration
*subject to terms and conditions
Duty Manager - Health Club in Kirkham employer: Ribby Hall Village
Ribby Hall Village is an exceptional employer, offering a vibrant work culture set in the stunning Lancashire countryside. With a strong focus on employee well-being, staff enjoy a range of benefits including complimentary health club membership, discounts at various facilities, and opportunities for personal growth within a prestigious 5-star environment. The company fosters a supportive atmosphere where team members are encouraged to lead by example and contribute to the ongoing success of the health club.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - Health Club in Kirkham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Ribby Hall Village. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Ribby Hall Village
Don't be shy about reaching out to Ribby Hall Village directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Duty Manager - Health Club in Kirkham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Ribby Hall Village and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Ribby Hall Village
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
