At a Glance
- Tasks: Be the friendly face of our primary school, welcoming pupils and visitors.
- Company: A supportive primary school in Enfield with a vibrant community.
- Benefits: Gain valuable experience, with opportunities for training and career progression.
- Other info: Immediate start available; perfect for those seeking a rewarding role.
- Why this job: Make a difference in children's lives while developing your skills in a dynamic environment.
- Qualifications: Strong communication skills and a passion for working with children.
The predicted salary is between 27540 - 33660 £ per year.
A welcoming primary school in Enfield is seeking a friendly, organised, and hardworking Front of House professional to join their team on an immediate basis. This Front of House role is ideal for someone who enjoys working with children and wants to build their experience within a busy school environment.
As a Front of House professional, you will be the first point of contact for pupils, parents, visitors, and staff, providing a welcoming and professional service throughout the school day. The Front of House position is also highly child-facing, with opportunities to support pupils alongside general administrative responsibilities.
Hours: 8:00am - 4:30pm
Start: Immediate
Benefits:
- Gain valuable experience working within a high-achieving primary school
- Develop experience across front of house, administration, and pupil welfare
- A varied, child-facing role where every day is different
- Work as part of a friendly and supportive school team
- Opportunity for a long-term position and progression within school administration
- First aid training can be provided
Key Responsibilities:
- Provide a warm, professional, and welcoming front-of-house service
- Act as the first point of contact for pupils, parents, visitors, and staff
- Answer telephone calls, respond to enquiries, and assist with visitor management
- Assist with pupil welfare and pastoral needs
- Administer first aid if appropriately trained, with training available for the right candidate
- Maintain accurate records and complete general administrative tasks
- Work closely with teachers and support staff to ensure the smooth running of the school
- Help create a safe, welcoming, and positive environment for pupils
Requirements:
- A strong academic background, ideally with a degree at 2:1 level or above
- Previous Front of House, administration, customer service, or school experience is desirable but not essential
- Excellent communication and customer service skills
- Friendly, approachable, and confident when working with children
- Strong organisational skills and attention to detail
- Hardworking, reliable, and...
Front of House in Enfield employer: RIBBONS AND REEVES
RIBBONS AND REEVES is an exceptional employer, offering a nurturing environment for aspiring Speech and Language Therapists. Located in Hounslow, the company fosters a collaborative work culture with a strong emphasis on professional development, providing ample opportunities for growth within the educational sector. Employees benefit from hands-on experience, mentorship from experienced professionals, and the chance to make a meaningful impact on students' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House in Enfield
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at RIBBONS AND REEVES. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like RIBBONS AND REEVES before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Front of House in Enfield
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to RIBBONS AND REEVES:Your cover letter is your chance to shine! Tell us why you want to work at RIBBONS AND REEVES specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at RIBBONS AND REEVES!
How to prepare for a job interview at RIBBONS AND REEVES
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
