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For Companies At a Glance
- Tasks: Support pre-sales efforts and drive revenue opportunities with innovative telecom solutions.
- Company: Join Ribbon, a leader in telecommunications with a collaborative and dynamic culture.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make an impact in the telecom industry while working with cutting-edge technology.
- Qualifications: Experience in pre-sales support and strong understanding of VoIP and telecom technologies.
- Other info: Exciting opportunity to build relationships and grow within a fast-paced environment.
The predicted salary is between 43200 - 72000 £ per year.
Ribbon is looking for a proven, highly successful Pre-Sales Engineer to support an Enterprise and Channel account base. The Senior Sales Systems Engineer (SSE) will report to the SE lead for the UK&I and provide all pre-sales support to the Channel accounts. In addition, the SE will provide guidance and help to other Sales Engineers and account opportunities on an ‘as required’ basis.
The SE will work with the Channel team to identify revenue opportunities within an identified group of named accounts and geographic territory and will help drive into new accounts using his technical knowledge of trends within the industry. The SE will coordinate and provide technical support to ensure that the best and most appropriate Ribbon solution is selected. They will be expected to develop an in-depth understanding of the Ribbon product portfolio such that they can be responsible for developing and presenting product and applications presentations to potential partners and customers.
They will act as lead technical resource on technical Bids, RFI's and RFP's directing the efforts of the Bids and Proposals Team at corporate, provide high-level network architecture support and work with Professional Services to validate customer architecture. They will interface with Ribbon PLM and Marketing to review and plan for customer requirements. They will coordinate lab trials directing a variety of resources; interface with customers and Ribbon engineering as issues arise, monitor bug fixes and track feature development in code releases and ensure that the relationship between Ribbon and the assigned account is strong.
They will provide ongoing technical presentations to various organizations within the assigned accounts to uncover future opportunities and to strengthen the business relationship. Responsible for the pre-sales of Ribbon products/systems. Provide deep level technical assistance to the regional Channel team for accounts in Enterprise and Channel partners within the theatre. Oversee all Pre-sales efforts within the assigned accounts.
Demonstrates an excellent overall understanding of the telecommunications and enterprise/channel industry, its products, services and technologies. Provides technical knowledge in sales presentations, quotation development and product demonstrations. Has a passion for quality and attention to detail. Ability to work in a fast-paced rapidly changing environment with a hands-on mentality toward assigned tasks and responsibilities.
Work with the Team to identify revenue opportunities within the targeted account base (both existing and new). Coordinate and proactively provide technical support to ensure that Ribbon solutions are selected. Develop and present product and application solutions to potential customers. Ability to interact and influence people within different areas of the organization. Respond to technical questions, bids, RFQ’s, RFI's, RFP's. Provide high-level network architecture support and work with the Ribbon Professional Services team to validate customers architecture.
Coordinate and lead Service Provider, partner and enterprise lab trials and proof of concepts. Interface with Ribbon PLM and Marketing to review and proactively plan for customer requirements. Provide answers to customer enquiries concerning system software requirements, applications and provide guidance and consultation to prospective users, i.e. become the distributors, partners and customers trusted advisor. Comfortable in training partners on product releases and roadmap updates.
Interface with customers, and Ribbon engineering as issues arise, monitor bug fixes and track feature development in code releases. Ensure that the relationship between Ribbon and the assigned accounts is extremely strong and proactively look for ways to grow Ribbon business. Conduct ongoing technical presentations to various organizations within the assigned Service Provider and Enterprise/Channel Theatre to uncover future opportunities and to strengthen the business relationship.
Identify and qualify new opportunities and work with solution partners and emerging channels to win new business and grow the footprint within the territory. Ability to present to C level and on Ribbon's solutions. Ability to travel extensively as and when required.
Skills & Experience
- Proven pre-sales support experience and established relationships in the industry.
- Thorough understanding of Voice over IP standards, applications, and practices.
- Thorough understanding of Session Border Controllers and associated standards, applications and practices.
- Ideally experienced and knowledgeable in the following areas:
- Voice: SBC, TDM, SS7, Voice Routing
- NGN: VoIP, Video, SIP trunking, IMS
- NGN Protocols: SIP, SS7, H.323, H.248, MGCP
- Security in NGNs: IPSec, VPNs, NAT/Firewalls
- Ethernet, IP, IP routing
- MPLS Access Networks: LLU, Cable, ADSL, 4/5G
- Hosted/cloud based UC, IPBX and IP Centrex solutions
- Microsoft Skype for Business and Teams topologies.
- Broadsoft & BroadCloud topologies
- WebRTC, SIP, VoIP, and other wireline/wireless Voice Technologies, Virtual Machine concepts, Unix, XML, VMWare, KVM, OpenStack, Containers, NFV
- Experience within SDN and/or SD-WAN technologies
- Understanding of As a Service business models.
- Familiarity with NFV, OpenStack and Containers is highly desirable as well as a strong understanding of Cloud environments (AWS, Azure, Google)
- Experience in the Telecom industry with a proven track record of selling and partnering with Enterprise accounts, Systems Integrators.
- Experience of CRM use preferred to create quotes around Ribbon Technologies.
- Proven ability to build strong relationships with clients and partners at all levels.
- Excellent team player looking to make a real impact with strong communication (verbal and written), presentation and interpersonal skills.
- Excellent written and oral presentation skills.
- Results orientated, self-motivated industry professional.
- Consultative approach and proven solution selling techniques.
- Focused under pressure and good lateral thinker.
- Excellent business acumen and technically astute.
The successful candidate must be eligible to work in the UK.
Senior Systems Engineer, Ribbon C&E in Maidenhead employer: Ribbon Communications
Contact Detail:
Ribbon Communications Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Systems Engineer, Ribbon C&E in Maidenhead
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks on LinkedIn or at events. The more people you know, the better your chances of landing that Senior Systems Engineer gig.
✨Tip Number 2
Show off your skills! Prepare a killer presentation about Ribbon's products and how they can solve real-world problems. This will not only impress potential employers but also give you a chance to demonstrate your expertise.
✨Tip Number 3
Be proactive! Reach out to companies directly, even if they’re not advertising for a position. A well-timed email showcasing your knowledge of their products could put you on their radar for future openings.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you prepare for interviews and ace those technical questions. Let’s get you that job!
We think you need these skills to ace Senior Systems Engineer, Ribbon C&E in Maidenhead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Systems Engineer role. Highlight your pre-sales experience and technical knowledge relevant to Ribbon's products. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the telecommunications industry and how your background makes you a perfect fit for our team. Let us know what excites you about working at Ribbon.
Showcase Your Technical Skills: In your application, don't shy away from showcasing your technical expertise. Mention specific technologies and standards you're familiar with, especially those listed in the job description. We love seeing candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the Ribbon family!
How to prepare for a job interview at Ribbon Communications
✨Know Your Stuff
Make sure you have a solid understanding of Ribbon's product portfolio and the telecommunications industry. Brush up on Voice over IP standards, Session Border Controllers, and any relevant technologies mentioned in the job description. This will help you answer technical questions confidently.
✨Showcase Your Experience
Prepare to discuss your previous pre-sales support experience and how it relates to the role. Be ready to share specific examples of how you've built relationships with clients and partners, and how you've successfully identified revenue opportunities in past roles.
✨Practice Your Presentations
Since you'll be expected to present product and application solutions, practice delivering clear and engaging presentations. Tailor your examples to the audience you might face, including C-level executives, and ensure you can explain complex concepts in simple terms.
✨Be Proactive and Engaging
During the interview, demonstrate your proactive approach by asking insightful questions about the company’s future projects and challenges. Show that you're not just looking to fill a role but are genuinely interested in contributing to Ribbon's success and growth.
