At a Glance
- Tasks: Support pre-sales efforts and provide technical guidance to drive revenue opportunities.
- Company: Join a leading telecommunications company with a focus on innovation.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Dynamic team environment with excellent career advancement potential.
- Why this job: Be at the forefront of technology and make a real impact in the telecom industry.
- Qualifications: Experience in pre-sales support and strong understanding of VoIP technologies.
The predicted salary is between 36000 - 60000 € per year.
Ribbon is looking for a proven, highly successful Pre-Sales Engineer to support an Enterprise and Channel account base. The Senior Sales Systems Engineer (SSE) will report to the SE lead for the UK&I and provide all pre-sales support to the Channel accounts. In addition, the SE will provide guidance and help to other Sales Engineers and account opportunities on an ‘as required’ basis.
The SE will work with the Channel team to identify revenue opportunities within an identified group of named accounts and geographic territory and will help drive into new accounts using his technical knowledge of trends within the industry. The SE will coordinate and provide technical support to ensure that the best and most appropriate Ribbon solution is selected. They will be expected to develop an in-depth understanding of the Ribbon product portfolio such that they can be responsible to develop and present product and applications presentations to potential partners and customers.
They will act as lead technical resource on technical Bids, RFI's and RFP's directing the efforts of the Bids and Proposals Team at corporate, provide high-level network architecture support and work with Professional Services to validate customer architecture. They will interface with Ribbon PLM and Marketing to review and plan for customer requirements. They will coordinate lab trials directing a variety of resources; interface with customers and Ribbon engineering as issues arise, monitor bug fixes and track feature development in code releases and ensure that the relationship between Ribbon and the assigned account is strong. They will provide ongoing technical presentations to various organizations within the assigned accounts to uncover future opportunities and to strengthen the business relationship.
- Responsible for the pre-sales of Ribbon products/systems.
- Provide deep level technical assistance to the regional Channel team for accounts in Enterprise and Channel partners within the theatre.
- Oversee all Pre-sales efforts within the assigned accounts.
- Demonstrates an excellent overall understanding of the telecommunications and enterprise/channel industry, its products, services and technologies.
- Provides technical knowledge in sales presentations, quotation development and product demonstrations.
- Has a passion for quality and attention to detail.
- Ability to work in a fast-paced rapidly changing environment with a hands-on mentality toward assigned tasks and responsibilities.
- Work with the Team to identify revenue opportunities within the targeted account base (both existing and new).
- Coordinate and proactively provide technical support to ensure that Ribbon solutions are selected.
- Develop and present product and application solutions to potential customers.
- Ability to interact and influence people within different areas of the organization.
- Respond to technical questions, bids, RFQ’s, RFI's, RFP's.
- Provide high-level network architecture support and work with the Ribbon Professional Services team to validate customers architecture.
- Coordinate and lead Service Provider, partner and enterprise lab trials and proof of concepts.
- Interface with Ribbon PLM and Marketing to review and proactively plan for customer requirements.
- Provide answers to customer enquiries concerning system software requirements, applications and provide guidance and consultation to prospective users.
- Comfortable in training partners on product releases and roadmap updates.
- Interface with customers, and Ribbon engineering as issues arise, monitor bug fixes and track feature development in code releases.
- Ensure that the relationship between Ribbon and the assigned accounts is extremely strong and proactively look for ways to grow Ribbon business.
- Conduct ongoing technical presentations to various organizations within the assigned Service Provider and Enterprise/Channel Theatre to uncover future opportunities and to strengthen the business relationship.
- Identify and qualify new opportunities and work with solution partners and emerging channels to win new business and grow the footprint within the territory.
- Ability to present to C level and on Ribbon's solutions.
- Ability to travel extensively as and when required.
Skills & Experience:
- Proven pre-sales support experience and established relationships in the industry.
- Thorough understanding of Voice over IP standards, applications, and practices.
- Thorough understanding of Session Border Controllers and associated standards, applications and practices.
- Ideally experienced and knowledgeable in the following areas:
- Voice: SBC, TDM, SS7, Voice Routing
- NGN: VoIP, Video, SIP trunking, IMS
- NGN Protocols: SIP, SS7, H.323, H.248, MGCP
- Security in NGNs: IPSec, VPNs, NAT/Firewalls
- Ethernet, IP, IP routing MPLS
- Access Networks: LLU, Cable, ADSL, 4/5G
- Hosted/cloud based UC, IPBX and IP Centrex solutions
- Microsoft Skype for Business and Teams topologies.
- Broadsoft & BroadCloud topologies
- WebRTC, SIP, VoIP, and other wireline/wireless Voice Technologies
- Virtual Machine concepts, Unix, XML, VMWare, KVM, OpenStack, Containers, NFV
- Experience within SDN and/or SD-WAN technologies
- Understanding of As a Service business models.
- Familiarity with NFV, OpenStack and Containers is highly desirable as well as a strong understanding of Cloud environments (AWS, Azure, Google).
- Experience in the Telecom industry with a proven track record of selling and partnering with Enterprise accounts, Systems Integrators.
- Experience of CRM use preferred to create quotes around Ribbon Technologies.
- Proven ability to build strong relationships with clients and partners at all levels.
- Excellent team player looking to make a real impact with strong communication (verbal and written), presentation and interpersonal skills.
- Excellent written and oral presentation skills.
- Results orientated, self-motivated industry professional.
- Consultative approach and proven solution selling techniques.
- Focused under pressure and good lateral thinker.
- Excellent business acumen and technically astute.
The successful candidate must be eligible to work in the UK.
Please Note: All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability, or other characteristic protected by applicable law.
Sales Engineer in Maidenhead employer: Ribbon Communications Inc.
Ribbon is an exceptional employer, offering a dynamic work environment in Maidenhead, Berkshire, where innovation and collaboration thrive. Employees benefit from comprehensive training and development opportunities, fostering personal and professional growth while working alongside industry experts. The company values a strong team culture, encouraging open communication and the sharing of ideas, making it an ideal place for those seeking meaningful and rewarding careers in the telecommunications sector.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Engineer in Maidenhead
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Sales Engineer role.
✨Tip Number 2
Show off your skills! Prepare a killer presentation that highlights your technical knowledge and experience. When you get the chance to meet potential employers, use this as an opportunity to demonstrate how you can add value to their team.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like Ribbon, and express your interest in working with them. Sometimes, creating your own opportunity is the best way to land the job.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in making you memorable. Use this chance to reiterate your enthusiasm for the role and remind them why you’re the perfect fit for their team.
We think you need these skills to ace Sales Engineer in Maidenhead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Engineer role. Highlight your relevant experience in pre-sales support and technical knowledge of telecommunications. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. Don’t forget to mention any specific experiences that relate to our products and services.
Showcase Your Technical Skills:Since this role requires a deep understanding of various technologies, make sure to showcase your technical skills clearly. List out your experience with VoIP, SBCs, and any other relevant technologies to grab our attention!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Ribbon Communications Inc.
✨Know Your Stuff
Make sure you have a solid understanding of Ribbon's product portfolio and the telecommunications industry. Brush up on Voice over IP standards, Session Border Controllers, and any relevant technologies. This will help you answer technical questions confidently and show that you're the right fit for the role.
✨Practice Your Pitch
Prepare to present product and application solutions as if you're in front of potential customers. Practise explaining complex concepts in simple terms, as you'll need to communicate effectively with both technical and non-technical stakeholders. This will demonstrate your ability to engage and influence others.
✨Build Relationships
During the interview, focus on showcasing your relationship-building skills. Share examples of how you've successfully collaborated with clients and partners in the past. Highlight your consultative approach and how you've identified revenue opportunities, as this is crucial for a Sales Engineer.
✨Stay Calm Under Pressure
The role requires working in a fast-paced environment, so be prepared to discuss how you've handled pressure in previous positions. Share specific instances where you maintained composure and delivered results, as this will reassure the interviewers of your ability to thrive in challenging situations.
