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- Tasks: Support pre-sales for innovative telecom solutions and drive revenue opportunities.
- Company: Join a leading tech company revolutionising telecommunications.
- Benefits: Competitive salary, flexible working, and growth opportunities.
- Why this job: Be at the forefront of telecom technology and make a real impact.
- Qualifications: Experience in pre-sales and strong technical knowledge in telecom.
- Other info: Dynamic team environment with extensive career development.
The predicted salary is between 36000 - 60000 £ per year.
Ribbon is looking for a proven, highly successful Pre-Sales Engineer to support an Enterprise and Channel account base. The Senior Sales Systems Engineer (SSE) will report to the SE lead for the UK&I and provide all pre-sales support to the Channel accounts. In addition, the SE will provide guidance and help to other Sales Engineers and account opportunities on an ‘as required’ basis.
The SE will work with the Channel team to identify revenue opportunities within an identified group of named accounts and geographic territory and will help drive into new accounts using his technical knowledge of trends within the industry. The SE will coordinate and provide technical support to ensure that the best and most appropriate Ribbon solution is selected. They will be expected to develop an in-depth understanding of the Ribbon product portfolio such that they can be responsible to develop and present product and applications presentations to potential partners and customers.
They will act as lead technical resource on technical Bids, RFI's and RFP's directing the efforts of the Bids and Proposals Team at corporate, provide high-level network architecture support and work with Professional Services to validate customer architecture. They will interface with Ribbon PLM and Marketing to review and plan for customer requirements. They will coordinate lab trials directing a variety of resources; interface with customers and Ribbon engineering as issues arise, monitor bug fixes and track feature development in code releases and ensure that the relationship between Ribbon and the assigned account is strong. They will provide ongoing technical presentations to various organizations within the assigned accounts to uncover future opportunities and to strengthen the business relationship.
- Responsible for the pre-sales of Ribbon products/systems.
- Provide deep level technical assistance to the regional Channel team for accounts in Enterprise and Channel partners within the theatre.
- Oversee all Pre-sales efforts within the assigned accounts.
- Demonstrates an excellent overall understanding of the telecommunications and enterprise/channel industry, its products, services and technologies.
- Provides technical knowledge in sales presentations, quotation development and product demonstrations.
- Has a passion for quality and attention to detail.
- Ability to work in a fast-paced rapidly changing environment with a hands-on mentality toward assigned tasks and responsibilities.
- Work with the Team to identify revenue opportunities within the targeted account base (both existing and new).
- Coordinate and proactively provide technical support to ensure that Ribbon solutions are selected.
- Develop and present product and application solutions to potential customers.
- Ability to interact and influence people within different areas of the organization.
- Respond to technical questions, bids, RFQ’s, RFI's, RFP's.
- Provide high-level network architecture support and work with the Ribbon Professional Services team to validate customers architecture.
- Coordinate and lead Service Provider, partner and enterprise lab trials and proof of concepts.
- Interface with Ribbon PLM and Marketing to review and proactively plan for customer requirements.
- Provide answers to customer enquiries concerning system software requirements, applications and provide guidance and consultation to prospective users.
- Comfortable in training partners on product releases and roadmap updates.
- Interface with customers, and Ribbon engineering as issues arise, monitor bug fixes and track feature development in code releases.
- Ensure that the relationship between Ribbon and the assigned accounts is extremely strong and proactively look for ways to grow Ribbon business.
- Conduct ongoing technical presentations to various organizations within the assigned Service Provider and Enterprise/Channel Theatre to uncover future opportunities and to strengthen the business relationship.
- Identify and qualify new opportunities and work with solution partners and emerging channels to win new business and grow the footprint within the territory.
- Ability to present to C level and on Ribbon's solutions.
- Ability to travel extensively as and when required.
Skills & Experience:
- Proven pre-sales support experience and established relationships in the industry.
- Thorough understanding of Voice over IP standards, applications, and practices.
- Thorough understanding of Session Border Controllers and associated standards, applications and practices.
- Ideally experienced and knowledgeable in the following areas:
- Voice: SBC, TDM, SS7, Voice Routing
- NGN: VoIP, Video, SIP trunking, IMS
- NGN Protocols: SIP, SS7, H.323, H.248, MGCP
- Security in NGNs: IPSec, VPNs, NAT/Firewalls
- Ethernet, IP, IP routing MPLS
- Access Networks: LLU, Cable, ADSL, 4/5G
- Hosted/cloud based UC, IPBX and IP Centrex solutions
- Microsoft Skype for Business and Teams topologies.
- Broadsoft & BroadCloud topologies
- WebRTC, SIP, VoIP, and other wireline/wireless Voice Technologies
- Virtual Machine concepts, Unix, XML, VMWare, KVM, OpenStack, Containers, NFV
- Experience within SDN and/or SD-WAN technologies
- Understanding of As a Service business models.
The successful candidate must be eligible to work in the UK.
Channel Sales Engineer in Maidenhead employer: Ribbon Communications Inc.
Contact Detail:
Ribbon Communications Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Channel Sales Engineer in Maidenhead
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand Ribbon's offerings and think about how your skills can help them grow. This will not only impress your interviewers but also give you the confidence to showcase your expertise.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Channel Sales Engineer role. Highlight your technical knowledge and past successes in pre-sales support to show you’re the perfect fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Ribbon family. Let’s get you that dream job!
We think you need these skills to ace Channel Sales Engineer in Maidenhead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Channel Sales Engineer role. Highlight your pre-sales experience and technical knowledge relevant to Ribbon's products. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the telecommunications industry and how your background makes you a great fit for our team. Keep it engaging and personal!
Showcase Your Technical Skills: Since this role requires a deep understanding of various technologies, make sure to showcase your technical skills clearly. Mention specific tools or systems you've worked with that relate to the job description. We love seeing your expertise!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about StudySmarter while you're at it!
How to prepare for a job interview at Ribbon Communications Inc.
✨Know Your Stuff
Make sure you have a solid understanding of Ribbon's product portfolio and the telecommunications industry. Brush up on Voice over IP standards, Session Border Controllers, and any relevant technologies mentioned in the job description. This will help you answer technical questions confidently.
✨Showcase Your Experience
Prepare to discuss your previous pre-sales support experience and how it relates to the role. Be ready to share specific examples of how you've built relationships with clients and partners, and how you've successfully identified revenue opportunities in past roles.
✨Practice Your Presentations
Since you'll be expected to present technical solutions to potential customers, practice your presentation skills. Tailor your examples to highlight how you've effectively communicated complex information in a way that resonates with different audiences, especially at the C-level.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s future direction, the team dynamics, and how they measure success in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
