At a Glance
- Tasks: Process payments and provide customer support in a friendly environment.
- Company: Ribble Valley Borough Council, committed to equal opportunities.
- Benefits: Flexible hours, generous leave, pension scheme, and retail discounts.
- Other info: Great training opportunities and a supportive team atmosphere.
- Why this job: Gain valuable experience in finance and customer service while making a difference.
- Qualifications: Organised, accurate, and confident working independently.
The predicted salary is between 18900 - 23100 £ per year.
This vacancy is: Permanent
Council Offices - Clitheroe
Reference: RES281
Hours: 18.5 hours per week
Monday and Tuesday all day, Wednesday mornings
We are looking for someone who is organised, accurate and confident working on their own initiative. This role combines back-office financial administration with the requirement to take payments in the Council’s collection office.
If successful in your application you will:
- Process payments
- Reconcile income to the income management system
- Receipt BACS and credit transfer payments made directly into the Council’s bank account
- Assist with managing direct debits for Council Tax and Business Rates
You will also help customers directly by taking payments and providing professional and helpful support. We are looking for someone who will enjoy both aspects of the role - dealing with detailed financial administration and customer contact. Although there will usually be two people working together there will be occasions when you will be working alone so you will need to make decisions and act on your own initiative.
In return, you will benefit from:
- Flexible working hours through our flexitime scheme
- Generous annual leave
- An occupational pension scheme
- Opportunities for training and development
- Discounts at major retailers
- A cycle to work scheme
Interview date: Thursday, 15 October 2026
Reasonable adjustments: For any part of the recruitment process, please email us or provide further information on your application form.
Ribble Valley Borough Council is an equal opportunities employer.
(RES281) Part Time Assistant Senior Cashier in Clitheroe employer: Ribble Valley
Ribble Valley Borough Council is an excellent employer, offering a supportive work environment at the vibrant Platform Gallery in Clitheroe. With a commitment to the Real Living Wage and a generous holiday allowance, employees benefit from a culture that values community engagement and personal growth, making it an ideal place for those seeking meaningful and rewarding employment in the arts and visitor services sector.
StudySmarter Expert Advice🤫
We think this is how you could land (RES281) Part Time Assistant Senior Cashier in Clitheroe
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Ribble Valley and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Ribble Valley and let us see your personality shine through!
We think you need these skills to ace (RES281) Part Time Assistant Senior Cashier in Clitheroe
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Ribble Valley.
Get Familiar with Our Brand:Before applying, take some time to learn about Ribble Valley and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Ribble Valley
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Ribble Valley.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Ribble Valley will surely appreciate.
