At a Glance
- Tasks: Issue council tax bills and process applications while assisting customers with enquiries.
- Company: Join Ribble Valley Borough Council, a supportive and inclusive workplace.
- Benefits: Enjoy flexible hours, generous leave, pension scheme, and training opportunities.
- Other info: Great career growth potential in a dynamic environment.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Experience with digital records and confident communication skills required.
The predicted salary is between 29064 - 29064 £ per year.
Pay: Scale 4 (scp 10-13) £27,694 to £29,064 per annum
Hours: 37 hours per week
Contract: Permanent
You will be responsible for issuing council tax bills, processing applications for discounts and exemptions, and dealing with customers’ enquiries. You will attend court with the Recovery Officer and deal with enquiries relating to reminders and summonses.
The successful candidate will have experience of creating and maintaining digital and paper records and will be a confident user of Microsoft 365 or similar.
We are looking for someone:
- With the ability to communicate clearly with taxpayers and colleagues; this must be both orally and in writing;
- Who has previous experience of dealing with the public;
- With the capability to work accurately and methodically;
- Who will rise to the challenge of a changing environment and new technology.
Knowledge of council tax legislation and previous experience of working in local authority revenues would be an advantage, although not essential.
Join us to receive a host of benefits such as:
- flexible/favourable working hours (flexitime scheme in operation)
- generous leave entitlement
- occupational pension scheme
- training and development opportunities
- discounts at major retailers
- cycle to work scheme
Closing date: Monday 31st August 2026
Interview date: Tuesday 15th September 2026
Ribble Valley Borough Council is an equal opportunities employer.
(RES279) Revenues Assistant in Clitheroe employer: Ribble Valley
Ribble Valley is an excellent employer for those passionate about horticulture and outdoor work, offering a supportive environment at our Salthill Depot in Clitheroe. With a focus on employee growth, you will gain hands-on experience while pursuing a Level 2 Horticulture qualification, alongside competitive wages and generous leave entitlements. Our commitment to training and development ensures that you will thrive in your role and contribute to maintaining beautiful parks and open spaces for the community.
