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- Tasks: Support residents in accessing financial help and improve their long-term resilience.
- Company: Join a compassionate team dedicated to community wellbeing in Ribble Valley.
- Benefits: Flexible hours, generous leave, pension scheme, and training opportunities.
- Why this job: Make a real difference in people's lives while building your skills.
- Qualifications: Strong communication, empathy, and attention to detail are essential.
The predicted salary is between 26403 - 26824 £ per year.
Position: Crisis and Resilience Officer
Council Offices – Clitheroe
Reference: EDP119
Pay: Scale 3 (scp 7-8) £26,403 to £26,824 per annum pro rata
Hours: 18.5 hours per week
Contract: 3 year fixed term contract
About the role:
Join our team and make a real difference in the lives of Ribble Valley residents. We are seeking a dedicated and compassionate individual to support local people in accessing the financial help they are entitled to and improving their long‑term financial resilience.
Key Responsibilities:
- Work closely with residents to identify unclaimed benefits and ensure they receive all available financial support.
- Provide guidance and practical assistance to help individuals and families better manage their finances and build stability for the future.
- Assess applications to the Council’s Crisis and Resilience Fund, including those relating to essential needs such as heating oil, make informed decisions and ensure funds are allocated fairly and effectively.
- Collaborate with partner organisations, encouraging and managing referrals into the Crisis and Resilience Fund to reach those most in need.
Qualifications:
- Strong communication skills, empathy and attention to detail are essential.
- A commitment to supporting vulnerable residents and improving community wellbeing is required.
Benefits:
- Flexible working hours (flexitime scheme in operation).
- Generous leave entitlement.
- Occupational pension scheme.
- Training/development opportunities.
Crisis and Resilience Officer employer: Ribble Valley Borough Council
Contact Detail:
Ribble Valley Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crisis and Resilience Officer
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those already working in crisis support or community services. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to crisis management and financial support. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your empathy and communication skills during interviews. Share real-life examples of how you've helped others in tough situations. This will demonstrate your commitment to supporting vulnerable residents.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities tailored to your skills and passion for community wellbeing.
We think you need these skills to ace Crisis and Resilience Officer
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping others shine through. We want to see how much you care about supporting residents and improving their financial resilience.
Be Specific: Use specific examples from your past experiences that demonstrate your strong communication skills and empathy. This will help us understand how you can make a real difference in the lives of our community members.
Tailor Your Application: Make sure to tailor your application to the role of Crisis and Resilience Officer. Highlight relevant skills and experiences that align with the key responsibilities mentioned in the job description.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Ribble Valley Borough Council
✨Know Your Stuff
Make sure you understand the role of a Crisis and Resilience Officer inside out. Familiarise yourself with the key responsibilities, especially around financial support and community wellbeing. This will help you answer questions confidently and show that you're genuinely interested in making a difference.
✨Show Your Empathy
Since this role requires compassion and understanding, think of examples from your past where you've helped others, particularly in challenging situations. Be ready to share these stories during the interview to demonstrate your ability to connect with vulnerable residents.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team, the challenges they face, and how success is measured in this role. This shows that you’re not just interested in the job, but also in how you can contribute to the team’s goals.
✨Practice Makes Perfect
Run through common interview questions with a friend or in front of a mirror. Focus on articulating your thoughts clearly and concisely. This will help you feel more at ease during the actual interview and allow your passion for the role to shine through.