At a Glance
- Tasks: Assist customers, manage admin tasks, and provide visitor information.
- Company: Join a vibrant gallery showcasing contemporary British crafts.
- Benefits: Enjoy flexible hours, generous leave, pension scheme, and training opportunities.
- Other info: This is a casual role with no guaranteed hours.
- Why this job: Be part of a creative environment and engage with diverse artists and visitors.
- Qualifications: Experience in customer service and good IT skills, especially Excel, are required.
This vacancy is: Casual
Salary: Living Wage Foundation Real Living Wage £13.45 per hour which is the rate you will be paid. Plus 12.07% allowance in lieu of holiday entitlement.
Location: Clitheroe
Closing Date: Wednesday 30th September 2026
Casual Gallery and Visitor Information Centre Assistant
Platform Gallery – Clitheroe
Reference: COM961
Pay: Scale 1A scp 2 – however the council has a policy of paying the Living Wage Foundation Real Living Wage £13.45 per hour which is the rate you will be paid. Plus 12.07% allowance in lieu of holiday entitlement.
Hours: No guaranteed hours – Cover is required for absences/annual leave from Monday to Saturday
Would suit those looking for hours in school holidays/weekends.
Gallery opening times are Monday to Friday 10.00am to 4.30pm, Saturdays 10.00am to 4.00pm and Sundays 11.00am to 4.00pm. Staff working these hours are required to start 15 mins before and finish 15 mins after the opening times.
The Platform Gallery and Visitor Information service highlights the work of a diverse range of artists in the field of contemporary British craft as well as providing a valuable source of information.
Duties are wide-ranging and include meeting and greeting customers and artists both in person and over the telephone; operating the gallery shop till; displaying and handling artwork; lifting and carrying stock and deliveries; undertaking a variety of administrative tasks; and assisting with painting, maintenance, and general DIY activities during exhibition installation periods.
Applicants must have a friendly and welcoming manner, together with a strong understanding of excellent customer service. They must be confident when dealing with members of the public and able to communicate effectively with a wide range of people. Previous experience in a hospitality, retail, or customer-facing role would be advantageous. Good IT skills are essential, particularly in Microsoft Outlook, Excel, and Word.
*There are no guaranteed hours for this post*
Join us to receive a host of benefits such as favourable working hours, generous leave entitlement, occupational pension scheme and training/development opportunities.
Closing date: Wednesday 30 September 2026
Interview date: Friday 16 October 2026
Reasonable adjustments: For any part of the recruitment process, please email us or provide further information on your application form.
Right to close early: We reserve the right to close job vacancies before the deadline, so please apply early to avoid disappointment.
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Casual Gallery and Visitor Information Centre Assistant in Clitheroe employer: Ribble Valley Borough Council
Join our dedicated team in the Ribble Valley, where you will not only gain hands-on experience in grounds maintenance but also work towards a recognised qualification through Myerscough College. We pride ourselves on fostering a supportive work culture that values employee growth, offering generous leave entitlements and an occupational pension scheme, making us an excellent employer for those passionate about the environment and outdoor work.
Contact Details:
Ribble Valley Borough Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Casual Gallery and Visitor Information Centre Assistant in Clitheroe
✨Tip Number 1
Familiarise yourself with the contemporary British crafts scene. Knowing about the artists and their work showcased at the gallery will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be dealing with the public, think of examples from your past experiences where you successfully handled customer queries or complaints, as this will demonstrate your capability in a retail environment.
✨Tip Number 3
Get comfortable with Excel and other IT tools. If you can, take a quick online course or tutorial to sharpen your skills, as being proficient in these areas is essential for the administrative tasks involved in the job.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the work culture and expectations, which can help you tailor your approach and stand out during the selection process.
We think you need these skills to ace Casual Gallery and Visitor Information Centre Assistant in Clitheroe
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements. Highlight your experience in dealing with the public and any relevant retail or administrative skills.
Tailor Your CV:Make sure your CV reflects your experience in customer service and IT skills, particularly with Excel. Use specific examples to demonstrate how you've successfully handled similar tasks in the past.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for contemporary British crafts and your enthusiasm for working in a gallery environment. Mention why you want to be part of their team and how you can contribute to their mission.
Proofread Your Application:Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Ribble Valley Borough Council
✨Show Your Customer Service Skills
Since the role involves dealing with customers, be prepared to discuss your previous experience in customer service. Share specific examples of how you've handled difficult situations or provided excellent service in a retail environment.
✨Demonstrate Your IT Proficiency
Good IT skills, especially in Excel, are essential for this position. Be ready to talk about your experience with these tools and perhaps even mention any relevant projects where you used them effectively.
✨Familiarise Yourself with the Gallery's Offerings
Research the Platform Gallery and its featured artists before the interview. Showing that you understand their mission and the types of contemporary British crafts they promote will demonstrate your genuine interest in the role.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your enthusiasm for the position. Ask about the gallery's future projects, visitor engagement strategies, or how they support staff development. This will also help you gauge if the role is the right fit for you.
