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For Companies At a Glance
- Tasks: Support clients with tailored insurance solutions and manage policy enquiries.
- Company: Join a reputable insurance brokerage in London with a supportive team culture.
- Benefits: Competitive salary, development opportunities, and a chance to grow your career.
- Why this job: Make a real impact by helping clients navigate their insurance needs.
- Qualifications: Experience in Personal Lines insurance and strong communication skills.
- Other info: Exciting opportunity for growth in a dynamic industry.
The predicted salary is between 25000 - 35000 £ per year.
Location: London (N3)
Salary: £25,000 - £35,000 per annum (DOE)
Job Type: Permanent
Start Date: ASAP
Ribble Recruitment is assisting a well-established insurance brokerage with the appointment of an Accounts Handler in Personal Lines. This is an excellent opportunity for an experienced Personal Lines professional to join a growing business where you will play a key role in supporting clients and ensuring their insurance needs are met through high-quality service and technical expertise.
The Role
You will act as a key point of contact for clients, working closely with underwriters and internal colleagues to deliver tailored insurance solutions. The role requires strong attention to detail, excellent communication skills, and a solid understanding of personal lines insurance products and regulatory requirements.
Key Responsibilities
- Client Relationship Management
- Build and maintain strong client relationships, acting as the primary point of contact for enquiries and requests
- Understand clients' insurance needs and provide appropriate advice and solutions
- Policy Management
- Handle policy enquiries, mid-term adjustments, and renewals
- Ensure accuracy of policy documentation, endorsements, and certificates of insurance
- Liaise with underwriters to negotiate and secure suitable coverage terms
- Risk Assessment and Analysis
- Analyse client risk profiles to identify gaps and opportunities for improved coverage
- Stay up to date with industry trends, emerging risks, and regulatory changes
- Compliance and Regulation
- Ensure policies comply with industry regulations and contractual obligations
- Keep clients informed of regulatory changes and their potential impact
- Documentation and Reporting
- Maintain accurate and well-organised electronic client files
- Prepare and issue reports relating to clients' insurance portfolios
- Business Development Support
- Identify opportunities for upselling and cross-selling appropriate insurance products
- Support wider business growth initiatives alongside colleagues
- Knowledge, Training, and Quality Assurance
- Maintain strong knowledge of insurance products and best practice
- Participate in ongoing training and professional development
- Conduct peer quality checks on documentation to minimise errors and improve efficiency
- Additional Duties
- Undertake other reasonable duties as required to meet business needs
Essential Experience and Skills
- Strong knowledge of insurance products, underwriting principles, and industry regulations
- Proven experience within Personal Lines insurance
- Excellent communication and interpersonal skills
- High level of accuracy and attention to detail
- Strong problem-solving and analytical abilities
- Ability to work effectively as part of a team
- Proficiency in Acturis and Microsoft Office
- Commitment to ethical business practices and compliance standards
Why Apply?
- Join a growing and reputable insurance business
- Competitive salary based on experience
- Supportive team environment with development opportunities
- ASAP start available
Screening Questions (Yes / No Only)
- Do you have proven experience working in a Personal Lines insurance role?
- Have you previously used Acturis insurance software in a commercial environment?
- Do you have a strong working knowledge of insurance regulations and compliance requirements?
- Are you able to manage policy renewals, mid-term adjustments, and client enquiries independently?
- Are you available to start work at short notice or ASAP?
Accounts Handler Personal Lines employer: Ribble Recruitment Ltd
Contact Detail:
Ribble Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accounts Handler Personal Lines
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work in personal lines. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of personal lines insurance products and regulations. We want you to shine when discussing how you can meet clients' needs and provide tailored solutions.
✨Tip Number 3
Showcase your communication skills! During interviews, be ready to demonstrate how you've built strong client relationships in the past. Share specific examples of how you’ve handled policy enquiries or mid-term adjustments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Accounts Handler Personal Lines
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Accounts Handler Personal Lines role. Highlight your experience in personal lines insurance and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your understanding of client relationship management and policy handling.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to demonstrate your interpersonal skills through examples from your past experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Ribble Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of personal lines insurance products and regulatory requirements. Being able to discuss specific policies and demonstrate your understanding will show that you're the right fit for the role.
✨Client-Centric Mindset
Prepare examples of how you've built strong client relationships in the past. Think about times when you’ve gone above and beyond to meet a client's needs, as this will highlight your ability to be the primary point of contact they can rely on.
✨Attention to Detail is Key
Since accuracy is crucial in this role, practice discussing how you ensure precision in policy documentation and client files. Bring up any systems or processes you use to minimise errors, as this will resonate well with the interviewers.
✨Show Your Team Spirit
Be ready to talk about your experience working in a team environment. Share instances where you collaborated with colleagues or underwriters to deliver tailored solutions, as teamwork is essential in this position.
