B2B Key Account Manager (m/f), UK & IE Construction Sector in London

Driven by transformative digital technologies and trends, we are RIB and we’ve made it our purpose to propel the industry forward and make engineering and construction more efficient and sustainable. Built on deep industry expertise and best practice, and with our people at the heart of everything we do, we deliver the world's leading end-to-end lifecycle solutions that empower our industry to build better.

RIB Software, a global leader in digital construction and cost‑management technology, is driving major transformation across the UK and Irish construction sector. As a Key Account Manager, you will play a critical role in this journey - shaping long‑term partnerships with leading contractors and guiding them in the adoption of advanced solutions such as RIB CostX and RIB Candy.

In this senior commercial role, you will take strategic ownership of a defined portfolio of key accounts. You will cultivate high‑value relationships, deepen client engagement, and uncover opportunities for both new business and sustained account growth. We are seeking a commercially astute professional who can combine a hunter mindset with the consultative depth required to build lasting, value‑driven partnerships at senior levels.

Acting as a trusted advisor, you will support clients in modernising their processes, strengthening cost accuracy, and embedding smarter, technology‑enabled project controls. Collaborating closely with our Sales, Pre‑Sales, and Technical Consulting teams, you will help shape regional growth and play a pivotal part in advancing digital construction across the UK and Ireland.

• Build and maintain long‑term strategic relationships with key customers in the construction and building industry to ensure satisfaction, retention, and growth.
• Act as the main point of contact for key accounts, guiding customers through onboarding, adoption, and ongoing use of RIB solutions.
• Drive account expansion through consultative selling, needs analysis, tailored solution presentations, and contract negotiation for upsell and cross‑sell opportunities.
• Develop and execute regional account strategies, identifying growth opportunities and aligning activities with go‑to‑market plans.
• Monitor account performance and utilisation, ensuring customers achieve maximum value and ROI from RIB software.
• Plan and host customer‑focused activities, including webinars, on‑site workshops, user groups, and regional events; support trade fairs and marketing initiatives.
• Collaborate closely with Sales Support, Inside Sales, Product, and Consulting teams to deliver a seamless customer experience from first engagement through deployment.
• Manage renewals and contract extensions, addressing risks early and reinforcing value to prevent churn.
• Provide customer insights to internal teams to support product improvements and strengthen market positioning.
• Prepare account plans, forecasts, and reports to ensure visibility into progress, risks, and opportunities.
• Represent the company at industry events and customer meetings, acting as a trusted advisor to senior stakeholders.
• Attend the office occasionally (3–4 times per month) for team collaboration, training, planning sessions, and internal alignment.

• Relevant professional experience in B2B software sales, Key Account Management, or Business Development, ideally within construction technology, SaaS, IT solutions, or the built‑environment sector.
• 5–10 years of proven B2B sales success in a hybrid Hunter/Farmer role (70% / 30%), demonstrating strong new‑business acquisition and strategic account growth capabilities.
• Experience managing complex accounts and long sales cycles within a software or technology environment, including direct sales and key account responsibilities.
• Solid understanding of construction industry processes, such as tendering, awarding, estimating, cost management, billing, or procurement.
• Strong interest in digitalisation and modern construction workflows, with a passion for technology‑driven transformation in the built environment.
• Excellent communication, presentation, and negotiation skills, with the ability to confidently influence stakeholders at all organisational levels, including C‑suite executives.
• Customer‑first mindset, with the ability to build strong relationships and deliver long‑term value across key accounts.
• Collaborative team player, able to work effectively across Sales, Marketing, Consulting, and Product to ensure customer success and alignment.
• Self‑driven, resilient, and proactive, comfortable managing a territory, prioritising effectively, and working autonomously to achieve revenue goals.
• Willingness to travel across the UK and Ireland, with occasional international travel to support customers, events, and strategic initiatives.
• Fluent English communication skills (C2 level); additional European languages are an asset.

• Experience selling construction, estimating, project management, BIM, or cost‑management software.
• Established network within the UK construction sector.
• Familiarity with digitalisation initiatives, modern construction workflows, or integrated project delivery.

Motivated by our values and vision, we drive digital transformation for our customers—for a digital, more efficient, and more sustainable engineering and construction industry. “Building Better Together” is more than just a slogan for us. Because, alongside our customers, you are our priority.

To help you fully develop your passion for your work, we support you with:

• A structured start: individual onboarding, organized networking.
• Goodies like: attractive compensation package based on qualifications, life cover and health insurance, Company Share Ownership Program (UKSEOP) & voluntary benefits/ amenities such as After Work Activities.
• A modern working model: trust-based working hours, flexible working hours, possibility of hybrid working - so you have time to pick up your kids, get a new hairstyle, do bench press or whatever you like to do.
• Career development/ prospects: Team or role-based development/ training, individual development/ training, national and international career prospects within the RIB Group or Schneider Electric.

RIB may require all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.

RIB is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.

Come and join RIB to create the transformative technology that enables our customers to build a better world.