At a Glance
- Tasks: Manage daily operations and provide an exceptional customer experience in a vibrant cigar lounge.
- Company: Join a dynamic hospitality team in North London with a passion for cigars.
- Benefits: Competitive salary up to £40,000 plus bonus and career growth opportunities.
- Why this job: Lead a passionate team and create memorable experiences for cigar enthusiasts.
- Qualifications: Strong knowledge of cigars and previous management experience preferred.
- Other info: Enjoy a friendly work environment and develop your leadership skills.
The predicted salary is between 24000 - 40000 £ per year.
Job Description
Job Title: Cigar Lounge Manager – North London N20 – c£40k + bonus
Employment Type: Full-time
Location: North London
Salary: Up to £40,000 + bonus
Job Description:
Rhubarb Hospitality Recruitment is currently looking for a knowledgeable Cigar Lounge Manager for a cigar lounge in North London. The role will oversee daily operations and provide an exceptional customer experience.
Key Responsibilities:
- Manage the daily operations of the cigar lounge, including staff supervision and customer service.
- Ensure the highest standards of product knowledge, customer care, and compliance with relevant UK regulations.
- Oversee ordering, stock management, and cost control for cigars and related products.
- Develop marketing and promotional strategies to attract and retain customers.
- Train, lead, and motivate the team to deliver excellent service and product expertise.
- Manage staff scheduling and foster a welcoming, professional work environment.
- Handle customer inquiries and complaints, ensuring high customer satisfaction and loyalty.
Requirements:
- Strong knowledge of cigars, cigar culture, and related products.
- Previous management or supervisory experience is desirable.
- Strong leadership, communication, and problem-solving skills.
- Ability to work under pressure and manage a team effectively.
What We Offer:
- Competitive salary up to £40,000 plus bonus.
- A friendly and dynamic work environment.
- Career growth opportunities within the lounge.
Cafe Lounge Manager employer: Rhubarb Recruitment Ltd
Contact Detail:
Rhubarb Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Lounge Manager
✨Tip Number 1
Network like a pro! Reach out to folks in the hospitality industry, especially those who know about cigar lounges. A friendly chat can lead to insider info or even a referral.
✨Tip Number 2
Show off your passion for cigars! When you get the chance to meet potential employers, share your knowledge and enthusiasm. It’ll set you apart from the crowd and show you’re the right fit for the role.
✨Tip Number 3
Prepare for interviews by practising common questions related to management and customer service. We all know that confidence is key, so rehearse your answers and be ready to showcase your leadership skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Cafe Lounge Manager
Some tips for your application 🫡
Show Your Passion for Cigars: When writing your application, let us know about your love for cigars and the culture surrounding them. Share any personal experiences or knowledge that make you a great fit for the Cigar Lounge Manager role.
Highlight Your Management Skills: Make sure to emphasise your previous management experience. We want to see how you've led teams in the past and how you can motivate and train staff to deliver top-notch customer service.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to match the job description. Use keywords from the listing to show us you understand what we’re looking for in a candidate.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Rhubarb Recruitment Ltd
✨Know Your Cigars
Make sure you brush up on your cigar knowledge before the interview. Familiarise yourself with different types of cigars, their origins, and how to pair them with drinks. This will show that you're passionate about the product and can provide exceptional customer service.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully managed a team or handled difficult situations. Highlight your ability to motivate staff and create a positive work environment, as this is crucial for the role of a Cigar Lounge Manager.
✨Understand Customer Experience
Think about how you would enhance the customer experience in the lounge. Be ready to discuss strategies for attracting and retaining customers, as well as how you would handle complaints. This shows that you’re proactive and customer-focused.
✨Dress the Part
Since you'll be managing a lounge, it's important to present yourself professionally. Dress smartly for the interview to reflect the atmosphere of the lounge. This not only makes a good impression but also demonstrates your understanding of the industry standards.